Jozie Hammond
Anderson,SC
Summary
Versatile professional with experience in customer service, real estate marketing, client relations, and retail management. Skilled at balancing projects, communicating with customers, and supporting daily business operations. Brings an organized, personable approach to roles that combine service, sales support, and administrative responsibilities.
Overview
8
8
years of professional experience
Work History
Marketing assistant and client relations
Down South Properties
01.2019 - Current
- Collaborated with Herlong Sotheby's International Realty team on marketing strategies and project execution.
- Supported property marketing initiatives, developed social media content, and created promotional materials.
- Coordinate marketing tasks and deadlines to keep projects moving.
- Assisted with client communication, addressing inquiries and managing administrative tasks.
Marketing Director
Herlong Sotheby's International Realty
02.2024 - 02.2026
- Coordinated listing promotions, social media content, and marketing materials to enhance property visibility.
- Developed client-facing content that clearly and professionally showcased properties.
- Collaborated with agents to prioritize tasks and ensure timely project completion.
Customer Service Representative
Daniel Weber State Farm
04.2023 - 04.2024
- Responded to customer inquiries and facilitated service requests to enhance customer satisfaction.
- Clarified information for customers and helped customers identify their next steps.
- Supported office operations and fostered positive customer relationships to contribute to a welcoming service environment.
Manager
Carolina Tan
Anderson, SC
06.2021 - 09.2022
- Oversaw daily operations to ensure efficient workflow and a welcoming atmosphere for customers.
- Balanced customer needs with operational tasks to maintain service quality and efficiency.
- Assisted customers in selecting service options and products to enhance their experience.
Founder and Business Owner
Jag and Company
Anderson, Alaska
03.2023 - Current
- Founded and independently managed a custom hat business, overseeing daily operations, sales, marketing, finances, and customer relations.
- Successfully negotiate and secure large-scale corporate orders, including custom merchandise projects exceeding $4,000.
- Developed and maintained relationships with corporate clients, event coordinators, local businesses, and individual customers, generating significant sales and fostering repeat business.
- Implemented strategic marketing initiatives and social media campaigns, increasing brand awareness, attracting new clients, and expanding business opportunities.
- Coordinated and executed private events, corporate activations, and pop-up experiences, managing logistics, inventory, staffing, and enhancing customer engagement.
- Lead product development, inventory purchasing, quality control, and order fulfillment to ensure customer satisfaction.
- Create customized pricing proposals, manage client budgets, process invoices, and oversee vendor relationships.
- Deliver personalized customer experiences while managing multiple projects, meeting deadlines, and resolving client concerns.
Education
High School Diploma -
Pendleton High School
Pendleton, SCSkills
- Social Media Content Creation
- Marketing Materials
- Client Relations
- Customer Engagement
- Project Coordination
- Administrative Coordination
- Time Management
- Market Research
- Written and Verbal Communication
- Canva
- Organization
- Adaptability
- Customer Service
- Event coordination
- Relationship building
- Business development
- Start-up operations
- Investor relations
Timeline
Marketing Director
Herlong Sotheby's International Realty
02.2024 - 02.2026
Customer Service Representative
Daniel Weber State Farm
04.2023 - 04.2024
Founder and Business Owner
Jag and Company
03.2023 - Current
Manager
Carolina Tan
06.2021 - 09.2022
Marketing assistant and client relations
Down South Properties
01.2019 - Current
High School Diploma -
Pendleton High School