Jozlyn Higuera
On Site Property Manager
Sylmar,US
Summary
Dynamic Onsite Manager at LA Apartments with a proven track record in operations management and customer relations. Expert in streamlining processes to enhance productivity and ensure compliance. Adept at problem-solving and team leadership, consistently achieving project goals while fostering collaboration and maintaining high-quality standards.
Experienced management professional prepared to drive operational excellence and team efficiency. Proven track record in overseeing daily operations, resolving conflicts, and ensuring client satisfaction. Strong focus on team collaboration and adaptability, fostering productive and results-oriented environment. Skilled in leadership, problem-solving, and strategic planning, with commitment to achieving organizational goals.
Experienced with managing onsite operations effectively, ensuring seamless execution of daily activities. Utilizes comprehensive planning and organizational skills to maintain high productivity levels. Knowledge of fostering team collaboration and addressing operational challenges.
Professional manager with strong track record in onsite operations. Known for driving operational excellence and fostering collaborative work environment. Focused on achieving results and adapting to changing needs, with expertise in resource management and conflict resolution.
Overview
9
9
years of professional experience
2
2
Languages
Work History
Onsite Manager
LA Apartments
05.2021 - Current
- Regularly updated stakeholders on project status through detailed reports and presentations.
- Conducted regular site inspections to ensure compliance with regulatory requirements and company standards.
- Ensured accurate documentation of all aspects of each project was maintained throughout the duration of the assignment.
- Demonstrated adaptability by managing multiple projects concurrently while maintaining superior performance levels across all jobsites.
- Improved overall productivity by continually evaluating and adjusting processes to optimize performance.
- Streamlined onsite operations for increased efficiency, implementing new processes and organizational systems.
- Assisted in budget planning and financial forecasting for projects, contributing to cost-effective decisionmaking.
- Oversaw procurement of materials and equipment, ensuring availability when needed to prevent delays or disruptions in workflow.
- Managed daily onsite activities, ensuring quality workmanship and adherence to safety protocols.
- Negotiated contracts with vendors and subcontractors, resulting in favorable terms that benefited both parties involved.
- Collaborated with other departments within the organization to share knowledge and resources as needed for better overall efficiency.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Sales Associate
Home Depot
02.2017 - 05.2020
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to build rapport and loyalty.
- Answered customer questions about sizing, accessories, and merchandise care.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Engaged with customers to effectively build rapport and lasting relationships.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
High School Diploma -
Mexico Ensenada
Ensenada Baja California Mexico. 05.2001 -
Skills
Scheduling coordination
Teamwork
Teamwork and collaboration
Computer skills
Customer service
Positive attitude
Problem-solving
Time management
Problem-solving abilities
MS office
Team leadership
Multitasking
Operations management
Sales strategy
Multitasking Abilities
Excellent communication
Customer relations
Self motivation
Problem resolution
Time management abilities
Adaptability and flexibility
Verbal and written communication
Performance management
Active listening
Pricing strategy
Market research
Attention to detail
Customer relationship management
Documentation and reporting
Quality control
Cost reduction
Data analysis
Timeline
Onsite Manager
LA Apartments
05.2021 - Current
Sales Associate
Home Depot
02.2017 - 05.2020
High School Diploma -
Mexico Ensenada
05.2001 -
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