JP Louis
Orlando,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
General Manager
IHOP
Orlando, FL
04.2014 - Current
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Oversaw product development initiatives from concept through completion stages.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Recruited, trained and empowered employees to achieve key performance indicators.
Education
High School Diploma -
Boyd H. Anderson High School
Lauderdale Lakes, FL06-1999
Culinary Arts
The Art Institute of Atlanta
Atlanta, GASkills
- Public Speaking
- Supervision and leadership
- Verbal Communication
- Relationship Building
- Attention to Detail
- Friendly, Positive Attitude
- Team building
- PPE use
- Training & Development
- Leadership
- Communication
- Cultural Awareness
- Organizational Skills
Affiliations
Basketball, Gym, Writing
Certification
ServeSafe
Accomplishments
Top Net profit growth 2023 +108,000
Rising Star of 2023
Languages
Spanish
Professional
Timeline
General Manager
IHOP
04.2014 - Current
High School Diploma -
Boyd H. Anderson High School
Culinary Arts
The Art Institute of Atlanta