Summary
Overview
Work History
Education
Skills
Certification
COURSES
Timeline
Generic

Julia Poindexter

Oklahoma City

Summary

Experienced Medical Assistant with expertise in healthcare operations, focusing on quality control and patient advocacy. Proficient in using electronic medical records (EMR) systems for accurate documentation and efficient patient care. Detail-oriented with strong communication and project management skills. Able to handle multiple tasks effectively in fast-paced environments. Recognized for proactive problem-solving and commitment to improving processes and supporting team objectives.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Medical Assistant – General Surgery

SSM Health Medical
09.2020 - 06.2025
  • Assisted surgeons and nurses in improving patient care, ensuring accurate charting.
  • Conducted patient assessments, documenting vital signs, managing exam room readiness.
  • Performed routine clinical tasks, including vital signs monitoring and lab specimen preparation.
  • Managed surgical inventory, streamline administrative tasks for efficiency.


Office Assistant - General Surgery

SSM Health Medical
  • Coordinated office communications between staff and patients to ensure smooth operations
  • Assisted in managing patient scheduling and appointment confirmations.
  • Upheld accurate patient records and organized charts, confirming compliance with healthcare regulations and improving data retrieval.
  • Analyzed appointment trends to optimize scheduling, resulting in noticeable improvements in operational efficiency.

Component Coordinator - Manufacturing Lab

Oklahoma Blood Institute
12.2017 - 12.2022
  • Resolved conflicts to boost operational efficiency, assuring smooth inter-departmental coordination.
  • Coordinated inventory management, facilitating uninterrupted lab operations and supply chain flow.
  • Managed donor scheduling system, optimizing appointment efficiency and reducing wait times.
  • Led lab teams to maintain a safe and consistent work environment, adhering to safety protocols.

Lab Technician 1 - Manufacturing Lab

Oklahoma Blood Institute
  • Executed routine equipment maintenance, guarantee lab efficiency and reliability.
  • Conducted routine blood tests to ensure accurate results and timely reporting.
  • Operated and maintained laboratory equipment, ensuring proper calibration and functionality for optimal performance.
  • Prepared blood components for labeling, implementing to streamlined production processes.


Platelet Rep. 3 - Donor Care Recruitment Center

Oklahoma Blood Institute
  • Recruited donors while developing and maintaining relationships with key clients, ensuring consistent communication and support.
  • Communicated effectively to secure donor commitment to lifesaving goals
  • Maintained strict confidentiality of donor medical information
  • Managed high call volumes, efficiently directing inquiries

Donor Care Rep. 2 - Donor Care Recruitment Contact Center

Oklahoma Blood Institute
  • Scheduled follow-up donations, confirming data accuracy and confidentiality.
  • Assisted donors throughout blood donation process, ensuring comfort and understanding of procedures.
  • Handled calls efficiently, providing assistance and routing as needed.


RECREATIONAL LEADER 1

OKLAHOMA CITY PARKS & RECREATIONS
01.2006 - 12.2017
  • Implemented positive reinforcement, fostering a supportive environment.
  • Assisted in planning and executing seasonal events, enhancing participant experience.
  • Organized recreational activities for community engagement and skill development.
  • Resolved parent disputes effectively, maintaining community trust.
  • Supervised staff, ensuring efficient operations and high-quality service.

Education

Bachelor - Behavioral Science

Southwestern Christian University
Bethany, Oklahoma
01.2013

Skills

  • Positive attitude

  • Skilled in Microsoft Office tools

  • Clinical Documentation

  • Customer service

  • Data entry

  • Time management

Certification

  • Certified Trainer
  • BLS
  • Certified Quality Control Specialist

COURSES

  • Substance Abuse/Chemical Dependency
  • Early Childhood Care and Education
  • Child and Adolescent Psychology
  • Marriage and Family Counseling

Timeline

Medical Assistant – General Surgery

SSM Health Medical
09.2020 - 06.2025

Component Coordinator - Manufacturing Lab

Oklahoma Blood Institute
12.2017 - 12.2022

RECREATIONAL LEADER 1

OKLAHOMA CITY PARKS & RECREATIONS
01.2006 - 12.2017

Office Assistant - General Surgery

SSM Health Medical

Lab Technician 1 - Manufacturing Lab

Oklahoma Blood Institute

Platelet Rep. 3 - Donor Care Recruitment Center

Oklahoma Blood Institute

Donor Care Rep. 2 - Donor Care Recruitment Contact Center

Oklahoma Blood Institute

Bachelor - Behavioral Science

Southwestern Christian University

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