Jason Reed
Houston,TX
Summary
Results-driven customer service representative with a solid track record in sales and account management. Strong communicator and problem solver, adept at addressing diverse customer needs. Experienced in building rapport and fostering partnerships, with a positive attitude and dedication to customer satisfaction. Motivated to leverage skills in a dynamic environment to drive business growth.
Overview
19
19
years of professional experience
Work History
Luxury Transportation Specialist
Independent Contractor
Houston, USA
01.2014 - Current
- Job Duties consist of safely driving clients to their destinations, meeting and greeting them upon arrival, assisting with entering and exiting the vehicle, maintaining the cleanliness and functionality of the car, planning routes, managing schedules, handling calls from Chauffeurs and clients, and ensuring passenger comfort and privacy, all while upholding a professional demeanor and prioritizing client satisfaction.
Installer/Handyman
Independent Contractor
Houston, USA
01.2012 - 01.2020
- Job Duties consist of estimating and quoting job scopes, allocating and managing team hours per job, handling accounts receivable and payable, performing repairs in residential homes such as drywall, fencing and gates, power washing, carpentry, painting interior/exterior, refinishing, installing/mounting TVs, surveillance, and sound component systems.
Lead Preservation Tech/Assembly/Material Coordinator
Exterran
Houston, USA
01.2009 - 01.2012
- Read prints to assemble compression units to meet client specifications.
- Inspect all engines and compressors to ensure proper performance.
- Apply Preservation chemicals to protect all components from damage due to elements.
- Create a date log of all work performed for client records.
Material Coordinator/Assembly Fitter
Universal Compression
Houston, USA
01.2006 - 01.2009
- Read the bill of lading for all jobs needing to be completed.
- Speak with buyers to review and obtain all material required for the current units confirming nothing is missing.
- Assemble pipe and structures to complete compression units.
Education
Texas All Lines adjuster School -
12.2024
Smith Systems Driver Improvement Institute -
12.2020
12.2010
H.S. Diploma -
Langham Creek High School
12.2002
Skills
- Customer service and support
- Quality improvement
- Productivity enhancement
- Database management
- Time management
- Organizational skills
- Attention to detail
- Fraud detection and prevention
- Verbal communication
- Written communication
- Empathy and patience
- Problem solving
- Teamwork and collaboration
- Independence under pressure
- Fast-paced environment adaptability
- Customer assistance
- Route planning and traffic management
- Client relations and engagement
- Safety regulations compliance
- Inventory tracking and management
- Self-motivation
- Safe driving techniques and road safety
- Goal setting and achievement
- Mechanical aptitude and maintenance scheduling
- DOT compliance documentation skills
Accomplishments
- Completion and certification of the Texas All-Lines Adjusters course through The Adjuster School.
- Developed layout and plan sequences to improve operational efficiency throughout the assembly process.
- Completion of 5-S and HSE safety protocol programs with Universal Compression and Exterran.
- Commended for a strong and dedicated work ethic.
References
References available upon request.
Timeline
Luxury Transportation Specialist
Independent Contractor
01.2014 - Current
Installer/Handyman
Independent Contractor
01.2012 - 01.2020
Lead Preservation Tech/Assembly/Material Coordinator
Exterran
01.2009 - 01.2012
Material Coordinator/Assembly Fitter
Universal Compression
01.2006 - 01.2009
Texas All Lines adjuster School -
Smith Systems Driver Improvement Institute -
H.S. Diploma -
Langham Creek High School
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