Jaskarn Samra
Kent,WA
Summary
Committed and hardworking individual with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
6
6
years of professional experience
Work History
Pizza Delivery Driver/Customer Service Cashier/Manager
A Pizza Mart
08.2017 - Current
- Managed customer service issues with professionalism and analytical approaches to maintain satisfaction and promote continued brand loyalty.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Performed cash, card and check transactions to complete customer purchases.
- Worked flexible schedule and extra shifts to meet business needs.
Optometric Technician/Receptionist
Americas Best Eyeglasses And Contacts
05.2022 - 11.2022
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
- Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
Education
Associate of Arts - Marketing
Highline College
DesMoines, WA06.2027
High School Diploma -
Kentwood High School
Covington, WA06.2017
Skills
- Fitting Room Oversight
- Guest Inquiries
- Safety Verifications
- Facility Safety
- Order Taking
- Stocking and Replenishing
- Customer Transactions
- Product Knowledge
- Customer Service Excellence
Timeline
Optometric Technician/Receptionist
Americas Best Eyeglasses And Contacts
05.2022 - 11.2022
Pizza Delivery Driver/Customer Service Cashier/Manager
A Pizza Mart
08.2017 - Current
Associate of Arts - Marketing
Highline College
High School Diploma -
Kentwood High School
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