Paige Rooker
Kansas City,MO
Overview
2
2
years of professional experience
Work History
Food and Consumables/Customer Service Cashier
Michelle Weikman
Raymore, MO
02.2021 - Current
- Reviewed and coordinated data systems and verified correct product movement within facilities.
- Recorded, stored, shipped and received items according to established procedures and daily balances.
- Performed physical inventory accumulation and reconciliation and reviewed inventory item costs and extensions for inventory review.
- Monitored outbound consumables for discrepancies and correct reporting and packaging.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Cashier
Becky (personal Manager
Ottawa, KS
12.2020 - 02.2021
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Collected and authorized payments of guests.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
Host
Brecks Green Acres Family Resturant
Vassar, KS
05.2020 - 12.2020
- Monitored seating area and checked restrooms regularly to keep spotless.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Assisted managers with quickly resolving service- and food-related issues.
- Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
- Used cash registers and credit card machines to cash out customers.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA06.2021
Skills
- Work Task Prioritization
- Customer Relations
- Inventory Stocking
- Customer Experience
- Employee Development
- Price Identification
- Customer Transactions
- Fitting Room Oversight
- Equipment Preparation
- Health Code Standards
- Cooperative Attitude
- Credits and Refunds
- Merchandise Packaging
- Customer Needs Assessments
- Product Location
- Guest Satisfaction
- Belt Conveyors
- Effective Customer Service
- Customer Service Standards
- Special Events
- Maintaining Clean Work Areas
- Financial Accounting
- Optimal Inventory Levels
- Cash Register Operation
- Customer Orders Assistance
- Staff Training
- Check Cashing
- Return and Exchange Processing
- Corporate Bill Payment
- Checkout Station Oversight
- Transaction Balance Sheets
- Ticket Sales
- Weight and Measurement
- Total Payment Calculation
- Adaptable and Flexible
- Coin and Currency Counting
- Coupon Redemption
Timeline
Food and Consumables/Customer Service Cashier
Michelle Weikman
02.2021 - Current
Cashier
Becky (personal Manager
12.2020 - 02.2021
Host
Brecks Green Acres Family Resturant
05.2020 - 12.2020
High School Diploma -
Penn Foster Career School