JT Begins
Weirton,WV
Summary
Hardworking employee with exceptional customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
18
18
years of professional experience
Work History
Property Claims Adjuster
The Hartford
Hartford, CT
03.2022 - Current
- Communicated with customers via phone or email to update them on their claims status or answer questions they may have had.
- Maintained accurate records of all claims files including notes from meetings, correspondence sent and received.
- Negotiated settlements with claimants to resolve disputes.
Vaccine Depot Team
State of Vermont Health Department
Colchester, VT
10.2021 - 03.2022
- Responsible for receiving, picking and packing vaccine for the entire state.
- Assist in inventory management, vaccine tracking, and distribution using multiple shared excel documents.
- Helped the PPE warehouse team with building kits, as well as delivery and distribution of testing kits.
- Worked closely with the Vermont Air National Guard to ensure all clinic locations are supplied with the materials they need in a timely fashion.
Bar Manager/Bartender
La Boca Wood Fired Pizzeria
Burlington
10.2017 - 06.2021
- Oversaw food and drink menu printing, editing and specials changes.
- Took inventory and made suggestions for new product as needed.
- Made the weekly schedule for all front of house employees.
- Maintained and exported payroll records including nightly tips and staff tabs.
- Worked several prep shifts before my bartending duties, if the kitchen was short handed.
Customer Service/Sales
Creative Digital Imaging
Las Vegas
01.2016 - 10.2017
- Worked as a customer service and sales representative for a large digital printing company.
- Fielded existing and new client calls and emails.
- Remotely managed several large corporate accounts.
- Worked with other reps to accurately quote and execute big projects.
Customer Service Representative
Environmental Ink / Digital Lizard
Las Vegas
05.2006 - 01.2016
- Spent about 1 year in delivery, before working 3 in the press room and the remaining 6 in sales.
- Helped with pre-press and digital file preparation.
- Operated a Kodak digital press.
- Ran the cutter and coater for digitally printed media when needed.
- Performed regular maintenance on all press room equipment.
- Managed client relationships and orders.
- Upsold new and exciting print products.
- Brought in new clients and designers.
Education
High school diploma -
Vergennes Uhsd #5
Vergennes, VT06.2001
Skills
- Excellent time management skills
- Active Listening
- Relationship Building
- Team Collaboration
- Settlement Negotiations
- Decision-Making
- Effective Communication
- Detail orientation
Timeline
Property Claims Adjuster
The Hartford
03.2022 - Current
Vaccine Depot Team
State of Vermont Health Department
10.2021 - 03.2022
Bar Manager/Bartender
La Boca Wood Fired Pizzeria
10.2017 - 06.2021
Customer Service/Sales
Creative Digital Imaging
01.2016 - 10.2017
Customer Service Representative
Environmental Ink / Digital Lizard
05.2006 - 01.2016
High school diploma -
Vergennes Uhsd #5