Juan Aguayo
Flushing ,NY
Summary
Spearheaded operations and logistics initiatives, utilizing over 10 years of expertise in managing extensive transportation networks and workforce operations.
Overview
10
10
years of professional experience
Work History
Operations Supervisor
UPS
09.2020 - Current
- Oversaw daily operations for 110 delivery drivers across 70 to 80 routes within a high-volume logistics network.
- Oversaw distribution operations to guarantee efficient handling of 15,000 to 20,000 packages daily.
- Directed workforce planning, route coordination, and dispatch collaboration initiatives.
- Analyzed operational KPIs, including delivery reliability, service failures, and route efficiency, to pinpoint performance gaps.
- Evaluated service disruptions, route issues, and customer concerns to optimize operational workflows.
- Directed and mentored a team of over 110 drivers, emphasizing performance monitoring and safety leadership.
- Implemented compliance measures with DOT and OSHA safety standards to foster a robust safety culture within the team.
- Spearheaded cross-functional collaboration with warehouse operations, dispatch teams, and customer service to enhance logistics execution.
- Formulated and implemented strategic sourcing strategies to optimize cost efficiency while upholding supplier performance standards.
Independent Construction Project Coordinator
Dream Homes
08.2016 - 02.2020
- Oversaw daily operations for 110 delivery drivers across 70 to 80 routes within a high-volume logistics network.
- Oversaw distribution operations to guarantee efficient handling of 15,000 to 20,000 packages daily.
- Directed workforce planning, route coordination, and dispatch collaboration initiatives.
- Analyzed operational KPIs, including delivery reliability, service failures, and route efficiency, to pinpoint performance gaps.
- Evaluated service disruptions, route issues, and customer concerns to optimize operational workflows.
- Directed and mentored a team of over 110 drivers, emphasizing performance monitoring and safety leadership.
- Implemented compliance measures with DOT and OSHA safety standards to foster a robust safety culture within the team.
- Spearheaded cross-functional collaboration with warehouse operations, dispatch teams, and customer service to enhance logistics execution.
- Formulated and implemented strategic sourcing strategies to optimize cost efficiency while upholding supplier performance standards.
Education
Associate of Science - Business Management
Plaza College
Forest Hills, NY2014
Skills
- Oversaw and refined operations management initiatives, focusing on maximizing efficiency and productivity across teams
- Achieved streamlined logistics operations through effective coordination of supply chain activities Enhanced inventory management processes to align with market demand Facilitated timely deliveries by executing shipping schedules proficiently
- Supervised logistics and transportation network management to ensure optimal efficiency and effectiveness in operations
- Achieved project goals through effective team collaboration and communication Improved workforce productivity by managing performance metrics strategically Enhanced employee skills through the development of targeted training programs
- Achieved enhanced delivery efficiency through route optimization efforts Facilitated timely service by coordinating effective dispatch schedules Improved logistical processes through collaborative teamwork, resulting in smoother operations
- Analyzed key performance indicators to identify opportunities for enhancing operational effectiveness
- Achieved operational enhancements by identifying and addressing process inefficiencies Delivered impactful root cause analyses that improved team effectiveness Streamlined workflows, resulting in increased overall productivity
- Achieved effective procurement processes through proactive vendor relationship management Enabled teams to successfully source materials and services that fulfilled project requirements Enhanced record-keeping practices for vendor communications and transactions, promoting operational transparency
- Conducted regular audits and inspections to maintain compliance with DOT and OSHA safety regulations
- Analyzed workflows and directed execution of planning strategies to improve operational efficiency
Professional Experience
01-2020
Professional Training & Development
- Operations Leadership & Workforce Management
- Transportation Safety & DOT Compliance
- Operational KPI Monitoring & Performance Improvement
- Accident Investigation & Safety Oversight
- Logistics Operations & Route Optimization
Timeline
Operations Supervisor
UPS
09.2020 - Current
Independent Construction Project Coordinator
Dream Homes
08.2016 - 02.2020
Associate of Science - Business Management
Plaza College