Summary
Overview
Work History
Education
Skills
Highlight of qualifications
Languages
Work Availability
Timeline
Generic

Juan Agudelo Cuadros

Miami,FL

Summary

Friendly and reliable, offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Effective at working in fast-paced environments to restock and arrange merchandise in an appealing way. Upbeat and friendly team player with a good attitude and willingness to take on any task.

Overview

3
3
years of professional experience
3
3
Languages

Work History

Front End/Night Merchandiser

Costco
09.2023 - 04.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Enhanced store appearance and customer experience by maintaining clean, organized, and well-stocked shelves.
  • Assisted in training new hires on night merchandiser processes, ensuring consistent quality of work across the team.
  • Contributed to a positive work environment through strong teamwork skills, flexibility, and adaptability to changing situations on the night shift schedule.
  • Completed tasks efficiently under tight deadlines while adhering to company standards for safety and quality control measures.
  • Received, sorted and processed incoming stock and materials to prepare the stock for storage or shipment.
  • Responded to customer queries and complaints regarding stock and merchandise to resolve issues and increase satisfaction.

Court Monitor

Skyzone Trampoline Park
01.2021 - 12.2022
  • Warmly greeted customers and welcomed them to the park
  • Ensured all customers felt accepted and heard
  • Contributed to membership sales via means of promotional material, suggesting upgrades or park add-ons
  • Drove team success by completing assigned task quickly and accurately
  • Upheld the high standards of productivity and quality in operations
  • Followed all Health and Safety precautions and practices when using cleaning products, and ensured all equipment was cleaned and ready to go at the start of each shift
  • Restocked supplies and removed all trash and cleaned all areas of the park
  • Answered customer questions, took orders, and scheduled bookings
  • Assisted customers with products, promotions, and policy information
  • Delivered fast, friendly, and knowledgeable service for routine questions and service complaints
  • Wiped down tables and equipment, swept and refilled stock

Youth Soccer Coach

Little Kickers
01.2021 - 12.2021
  • Ensured participant and parent satisfaction by revealing any plans, intentions, or changes to the schedule
  • Facilitated drills and practices to help children develop and improve their sports skills
  • Mentored and encouraged youth to develop a strong work ethic by being a positive role model and practicing skills regularly
  • Built strong media and community relationships through positive interaction and communication in support of sports program
  • Developed, updated, and implemented effective rules covering all team activities
  • Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services
  • Worked closely with team members to deliver project requirements, develop solutions, and meet deadlines
  • Demonstrated self-reliance by meeting and exceeding workflow needs
  • Improved operations by working with team members and customers to find workable solutions

Education

High School Diploma -

École Secondaire Catholique Monseigneur-de-Charbonnel
Toronto, ON
06.2022

Skills

  • Customer Service
  • Work Ethic and Integrity
  • Patience and Empathy
  • Written and verbal communication
  • Reliability and punctuality
  • Cash handling and management
  • Labeling products
  • Warehouse Operations
  • Stock Rotation
  • Display Maintenance
  • Cleanliness and safety
  • Warehouse Safety
  • Store layout planning

Highlight of qualifications

  • Multi-lingual with fluency in English, Spanish and French
  • Flexible to work a wide variety of shifts, including evenings and weekends
  • Enthusiastic, fun, and outgoing personality
  • Excellent time management skills with the capacity to meet tight deadlines
  • Physically fit with the ability to sit, stand, bend, crouch and kneel as required
  • Hardworking with the competency to think outside the box to arrive at solutions
  • Skilled at de-escalating situations and handling customer complaints following the appropriate chain of command
  • Computer literate; MS Office, Email, and Internet

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
French
Full Professional

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Front End/Night Merchandiser

Costco
09.2023 - 04.2024

Court Monitor

Skyzone Trampoline Park
01.2021 - 12.2022

Youth Soccer Coach

Little Kickers
01.2021 - 12.2021

High School Diploma -

École Secondaire Catholique Monseigneur-de-Charbonnel
Juan Agudelo Cuadros