Juan Alvarado
MARYSVILLE,WA
Summary
Looking to transition into finally getting into the medical field, having developed strong interpersonal skills in fast-paced customer service environment. Demonstrates ability to manage multiple tasks while maintaining high level of service quality. Committed to leveraging communication between Spanish and English speaking customers and problem-solving abilities to contribute effectively in new role.
Overview
3
3
years of professional experience
Work History
Service Ambassador
Mcdonalds
06.2023 - Current
- Delivered exceptional customer service, ensuring satisfaction through effective communication and problem resolution.
- Assisted in training new team members on operational procedures and customer interaction standards.
- Maintained cleanliness and organization of workstations to enhance efficiency and safety in service areas.
- Collaborated with team members to streamline order processing, reducing wait times for customers.
- Addressed customer inquiries and concerns promptly, fostering positive relationships and repeat business.
- Utilized knowledge of product offerings and promotions to recommend appropriate solutions based on customer requirements.
Cart Attendant
Walmart
08.2022 - 06.2023
- Collected and organized shopping carts from parking lots and store entrances.
- Assisted customers with cart retrieval to enhance shopping experience.
- Maintained cleanliness and safety of cart areas to ensure optimal operations.
- Monitored cart inventory levels and reported shortages to management.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Showcased strong work ethic by completing assigned tasks efficiently and reliably, even during inclement weather conditions.
- Helped with bagging customers' items and carrying oversized or overweight items to customer vehicles.
- Assisted in training new hires on proper procedures related to cart attendant responsibilities, fostering teamwork and collaboration.
- Provided excellent customer service by assisting shoppers with locating items, answering questions, and offering directions within the store.
Education
No Degree - Biology
Everett Community College
Everett, WABachelor of Science - Biology
University of Washington
Seattle Washington06-2027
High School Diploma -
Marysville Getchell Highschool
Marysville Washington06-2024
Skills
- Strong work ethic
- Patience and composure
- Exceptional communication
- Data entry proficiency
- Customer service
- Listening skills
- Brand representation
- Native Spanish fluency
- Translation services
Languages
Spanish
Native or Bilingual
Timeline
Service Ambassador
Mcdonalds
06.2023 - Current
Cart Attendant
Walmart
08.2022 - 06.2023
No Degree - Biology
Everett Community College
Bachelor of Science - Biology
University of Washington
High School Diploma -
Marysville Getchell Highschool