Summary
Overview
Work History
Education
Skills
Timeline
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JUAN ANZALDUA

Harlingen,US

Summary

Hardworking and goal-oriented, with a strong desire to meet deadlines and exceed expectations. Experienced Quality Control Analyst with a track record of using hands-on inspections, testing methods, and data analysis to improve products and procedures. Machine Attendant with military background experience in keeping work areas clean and equipment running at peak efficiency. Disciplined professional who approaches any in a systematic manner. Always look presentable. Excellent mathematical skills. Acutely observant. Computer literate. Customer service. Fluent in Spanish. Documentation skills. Customer needs assessment. Customer satisfaction. Creative problem solving. Sales. Customer-focused professional willing to go extra mile to meet customer needs, increase satisfaction and promote loyalty. Expertly handles diverse concerns with solution-focused mindset and attention to detail. Excels in research, documentation and problem-solving. Efficient floor technician known for working quickly and efficiently without disrupting day-to-day office happenings. Clean and professional appearance, hardworking demeanor and extensive knowledge of floor cleaning. Detail-oriented Flooring Specialist well-versed in all facets of flooring installation methods. Committed to efficiency, budget adherence, and best-in-class work.

Overview

26
26
years of professional experience

Work History

Floor Technician

Commercial Facilities Management Inc
San Benito, TX
06.2024 - 09.2024
  • Swept and mopped floors to maintain cleanliness.
  • Cleaned hard-surface floors with mops, scrubbers, or other cleaning equipment.
  • Moved furniture and other objects as necessary for floor maintenance.
  • Maintained, Stripped and waxed floors in timely manner
  • Conducted commercial floor repairs

Online WFH Customer Service

Radial
Brownsville, TX
11.2023 - 01.2024
  • Generated quotes, processed payments and documented customer communications.
  • Educated customers on product features and benefits.
  • Increased profitability and revenue by generating sales.

Shipping and Recieving

MANPOWER
Brownsville, TX
03.2020 - 08.2023
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away
  • Make sure that outgoing shipments are handled quickly and efficiently.

Quality Inspector

Corbel Communications
Austin, TX
08.2016 - 01.2019
  • Thoroughly inspected multi-conduit placement, escavation and promptly reported any problems or defects
  • Used graphs, charts, tables, and written reports to present clear, well-organized data
  • Rejected and discarded products, materials, and equipment that did not meet specifications
  • Kept track of defects and worked with the development team and functional leads to resolve them.

Sergeant

Texas ARMY National Guard
Weslaco, TX
05.1998 - 06.2018
  • Maintained accountability and streamlined the oversight of equipment and supplies
  • Audited the inventory of safety equipment and weapons for mission security compliance
  • Oversaw day-to-day logistical operations for a total of 50 soldier organization
  • Created, implemented, and oversaw emergency response training, drills, and plans.

Sales Associate

Home Depot
Harlingen, Texas
02.2001 - 09.2002
  • Marked merchandise with identifying codes and accurate pricing to prepare it for the sales floor
  • Organized displays and stocked shelves to draw customers' attention to specific items
  • Mixed and matched paints to the specifications of the customer
  • Sold a variety of products by explaining their unique features and instructing customers on how to use them properly
  • Observed customer behavior in order to spot security threats and report them to supervisors.

Education

High School -

Harlingen High School - South
01.1998

Skills

  • Fluent English and Spanish
  • Account Services
  • Customer Retention
  • Call Handling
  • Customer Experience Management
  • Management Skills
  • Proper Scheduling Coordination
  • Job site preparation & planning

Timeline

Floor Technician

Commercial Facilities Management Inc
06.2024 - 09.2024

Online WFH Customer Service

Radial
11.2023 - 01.2024

Shipping and Recieving

MANPOWER
03.2020 - 08.2023

Quality Inspector

Corbel Communications
08.2016 - 01.2019

Sales Associate

Home Depot
02.2001 - 09.2002

Sergeant

Texas ARMY National Guard
05.1998 - 06.2018

High School -

Harlingen High School - South
JUAN ANZALDUA