Juan A. Rosario Jr.
Spring Hill
Summary
Knowledgeable with proven track record in driving sales growth and cultivating lasting client relationships. Demonstrated success in leading sales teams to meet and exceed targets, with notable achievements in expanding market share and enhancing customer satisfaction. Utilized strategic planning and effective communication to drive team performance and ensure consistent results.
Sales expert prepared for leadership roles. Proven ability to drive revenue growth and enhance client relationships. Strong focus on team collaboration and achieving results. Known for adaptability, strategic planning, and effective communication. Skilled in market analysis, lead generation, and negotiation.
Overview
16
16
years of professional experience
Work History
Sales Manager
Verizon- Wireless Zone
09.2021 - 10.2024
- Handled customer relations issues, enabling quick resolution, and client satisfaction
- Increased sales revenue by developing and implementing effective sales strategies
- Built long-lasting client relationships through excellent customer service and consistent followups
- Led a successful sales team by providing motivational coaching and performance-based incentives
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals
City Carrier Associate
USPS
08.2019 - 09.2021
- Handled customer inquiries professionally and courteously while providing proper information or redirecting them as needed
- Contributed to successful Postal Service operations by collaborating with fellow carriers, supervisors, and clerks
- Reduced misdeliveries by meticulously verifying addresses before placing mail in appropriate slots or boxes at residences or businesses
- Promoted positive relationships with local businesses by ensuring their mail was delivered promptly and accurately each day
- Increased awareness of available postal products/services among customers while on-route deliveries encouraging them to take advantage of these offerings
- Maintained accurate records of deliveries, undeliverable items, signatures, and other necessary documentation
Assistant Manager
T-Mobile
02.2017 - 07.2019
- Supervised day-to-day operations to meet performance, quality and service expectations
- Maintained a clean, safe, and organized store environment to enhance the customer experience
- Developed strong working relationships with staff, fostering a positive work environment
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies
- Improved customer satisfaction by addressing and resolving complaints promptly
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Easy-Tech Associate/ Copy Center Expert
Staples
11.2013 - 12.2015
- Assist Customers with computer and other electronic needs
- Stocking product
- Casher duties
- Daily cleaning duties
- Ad set
- Make copies, banners, and posters for customers
- Hit deadlines for customers’ needs
- Self-motivated, with a strong sense of personal responsibility
- Worked effectively in fast-paced environments
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment
Product Processing/ Sales Support / Loss Prevention
Best Buy
03.2011 - 02.2013
- Process truck shipments
- Use computer and other devices to track shipments and manage pricing
- Stock sales floor, overhead locations, and stock rooms
- Update inventory will all product
- Assist customers with merchandise
- Assist in sales and hitting quota in daily goals
- Responding to alarms
- Address all theft and fraud issues; support store safety
- Guard store against fire, theft, vandalism, and illegal entries
Team Member / Team Lead
Jamba Juice
10.2008 - 05.2010
- Create and keep track of shipments
- Use computer to track sales
- Help customers by making their desired orders
- Work front end/cashier, cash handling, daily bank deposits, and credit sales
- Deposit cash sales to the bank
- Manage team members in order to complete sales and tasks
Education
Associate Degree in Communications - Communications
Rockland Community College
Suffern, NY05-2011
Skills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Motivational skills
- Product knowledge
- Sales expertise
- Sales operation
- Goal setting
- Performance management
- Solution selling
Accomplishments
- Supervised team of six staff members
- Achieved bonuses through effectively exceeding sales goals
- Promoted to Sales Manager after one successful year in the sales department
Timeline
Sales Manager
Verizon- Wireless Zone
09.2021 - 10.2024
City Carrier Associate
USPS
08.2019 - 09.2021
Assistant Manager
T-Mobile
02.2017 - 07.2019
Easy-Tech Associate/ Copy Center Expert
Staples
11.2013 - 12.2015
Product Processing/ Sales Support / Loss Prevention
Best Buy
03.2011 - 02.2013
Team Member / Team Lead
Jamba Juice
10.2008 - 05.2010
Associate Degree in Communications - Communications
Rockland Community College
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