Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Juan Bihr

Canton,GA

Summary

Motivated individual with strong work ethic. Strong organizational and team collaboration skills with experience in improving processes. Skilled multitasker with good problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.

Overview

1
1
year of professional experience

Work History

Call Center Customer Service Representative

24/7 Intouch
01.2020 - 01.2021
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Documented and detailed calls and complaints using call center's CRM database.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.

Education

BBA - Entrepreneurship

Georgia State University
Atlanta, GA
05.2025

High School Diploma -

American International School of Jeddah
Jeddah, Saudi Arabia
05.2018

Skills

  • Collaborative Environments
  • Friendly and Patient
  • Organizational Skills
  • Creative Issue Resolution
  • Suggestive Selling
  • Assist Customers
  • Process Payments

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
German
Limited Working
Arabic
Limited Working

Timeline

Call Center Customer Service Representative

24/7 Intouch
01.2020 - 01.2021

BBA - Entrepreneurship

Georgia State University

High School Diploma -

American International School of Jeddah

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Juan Bihr