Dynamic business owner with a proven track record at Walker Tires and Automotive, excelling in customer relations and operations management. Achieved significant sales growth through strategic relationship building and expert product knowledge. Committed to enhancing customer satisfaction and driving business development through effective communication and innovative solutions. Hard worker, and follows orders. Pays close attention to detail and is willing to go the extra mile to help the company.
Overview
13
13
years of professional experience
Work History
Owner
Little Shop of Automotive
12.2015 - 08.2025
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Sales Advisor
Walker Tires and Automotive
01.2013 - 11.2015
Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
Increased sales by establishing rapport with customers and identifying their needs.
Increased sales by offering advice on purchases and promoting additional products.
Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
Listened to customer details and offered matching solutions to meet wide range of requirements.
Collaborated with team members to achieve monthly sales goals and improve overall performance.
Exceeded sales targets consistently through effective product demonstrations and persuasive communication skills.
Responded to in-person and telephone requests for information about company offerings.
Participated actively in weekly sales meetings, sharing insights from personal experiences that contributed to team success.
Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.