Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Accomplishments
Timeline
Generic

JUAN CARLOS OROZCO

East Rutherford

Summary

Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Store Manager

Stop & Shop
02.2023 - Current
  • The Store Manager will be responsible for providing strong, positive, and pro-active leadership to his/her team and will be held accountable for “total Store” activities
  • Create a culture of best in class customer service to ensure exceptional service level interaction
  • Promote a positive environment which is sensitive and responsive to both our internal and external customers
  • Responsible for compliance with local, state and federal laws as well as internal audits
  • Expected to act as coach and facilitator in delegating and empowering his/her team to manage and be held accountable for daily operations of their departments
  • Accountable for providing strong, positive, and pro-active leadership to his/her team while providing direction, feedback, and holding them accountable for performance and results
  • Responsible for total store operations
  • Other responsibilities include: Proven track record of people development, Diversity, and Labor Relations; Customer / Legendary Service; Profitability; Merchandising and Sales; Payroll and Productivity; Community Relations; Administration; Strategic Business Planning; and Sanitation/Safety

Store Manager

Stop & Shop
02.2021 - 02.2023

Store Manager

Stop & Shop
10.2020 - 02.2021

Store Manager

Stop & Shop
06.2020 - 10.2020

Meat & Seafood Field Merchandising Specialist

District 337
03.2019 - 06.2020

Project Shore SOS

Stop & Shop
01.2019 - 06.2019

Customer Service Manager

07.2017 - 12.2018

Non Perishable Manager

07.2015 - 08.2017

Night Manager

07.2013 - 06.2015

Part Time Closer

06.2009 - 06.2013

General Merchandise Clerk

08.2008 - 05.2009

Dairy Clerk

08.2005 - 07.2008

Cashier

08.2004 - 08.2005

Education

Bachelor of Science (BS) - Biology/Biological Sciences, General

Rutgers, The State University of New Jersey-New Brunswick
05.2010

Skills

  • Microsoft Excel
  • Written & Verbal Communications
  • Merchandising
  • Personnel development
  • Store operations oversight
  • Operational budgeting
  • Hourly shift management

Certification

April 2021 Food Safety Manager National Registry of Food Safety Professionals

Languages

English
Spanish
French

Accomplishments

  • May 2021 Best Perishable Shrink Results 2020: Stop & Shop Store 878 - Paramus, NJ
  • May 2022 Best Perishable Shrink Results 2021: Stop & Shop Store 860 - Wanaque, NJ
  • May 2023 Best NP Shrink Results 2022: Stop & Shop Store 860 - Wanaque, NJ
  • May 2023 Diversity & Inclusion Award 2022: Stop & Shop Store 860 - Wanaque, NJ
  • May 2025 Best Perishable Shrink Results 2024: Stop & Shop South Orange, NJ
  • May 2025 Best Underlying EBIT Results 2024: Stop & Shop South Orange, NJ

Timeline

Store Manager

Stop & Shop
02.2023 - Current

Store Manager

Stop & Shop
02.2021 - 02.2023

Store Manager

Stop & Shop
10.2020 - 02.2021

Store Manager

Stop & Shop
06.2020 - 10.2020

Meat & Seafood Field Merchandising Specialist

District 337
03.2019 - 06.2020

Project Shore SOS

Stop & Shop
01.2019 - 06.2019

Customer Service Manager

07.2017 - 12.2018

Non Perishable Manager

07.2015 - 08.2017

Night Manager

07.2013 - 06.2015

Part Time Closer

06.2009 - 06.2013

General Merchandise Clerk

08.2008 - 05.2009

Dairy Clerk

08.2005 - 07.2008

Cashier

08.2004 - 08.2005

Bachelor of Science (BS) - Biology/Biological Sciences, General

Rutgers, The State University of New Jersey-New Brunswick

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