Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Barista

Juan Cibrian

Los Angeles,CA

Summary

Outgoing and friendly bilingual Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.

Overview

2
2
years of professional experience

Work History

Barista

Jamba Juice
Los Angeles, CA
03.2021 - Current
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Trained new employees in groups and in one-on-one scenarios.
  • Controlled line and crowd with quick, efficient service.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Upsold specialty items with beverages, increasing store sales.

Call Center Representative

West Coast Dental
Artesia, CA
06.2021 - 07.2021
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
  • Learned and maintained in-depth understanding of dental information, providing knowledgeable responses to diverse questions.
  • Delivered prompt service to prioritize customer needs.


Research and Development

Gold Coast Ingredients Inc.
Commerce, CA
05.2021 - 06.2021
  • Provided technical leadership for company to effectively steer strategic plans and future projects.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.

Education

High School Diploma -

Options For Youth
Cudahy, CA
08.2020

Skills

  • Product Upselling and Cross-Selling
  • Valid Food Handlers Certification
  • Interpretation and Translation Services
  • HIPAA Guidelines
  • Microsoft Excel
  • Microsoft Word

Accomplishments

  • Resolved product issue through consumer testing.

Timeline

Call Center Representative

West Coast Dental
06.2021 - 07.2021

Research and Development

Gold Coast Ingredients Inc.
05.2021 - 06.2021

Barista

Jamba Juice
03.2021 - Current

High School Diploma -

Options For Youth
Juan Cibrian