Outgoing and friendly bilingual Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.
Overview
2
2
years of professional experience
Work History
Barista
Jamba Juice
Los Angeles, CA
03.2021 - Current
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Trained new employees in groups and in one-on-one scenarios.
Controlled line and crowd with quick, efficient service.
Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Upsold specialty items with beverages, increasing store sales.
Call Center Representative
West Coast Dental
Artesia, CA
06.2021 - 07.2021
Adhered to company policies and scripts to consistently achieve call-time and quality standards.
Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
Learned and maintained in-depth understanding of dental information, providing knowledgeable responses to diverse questions.
Delivered prompt service to prioritize customer needs.
Research and Development
Gold Coast Ingredients Inc.
Commerce, CA
05.2021 - 06.2021
Provided technical leadership for company to effectively steer strategic plans and future projects.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Carried out day-day-day duties accurately and efficiently.
Demonstrated respect, friendliness and willingness to help wherever needed.
Maintained energy and enthusiasm in fast-paced environment.
Proved successful working within tight deadlines and fast-paced atmosphere.
VP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global GroupVP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global Group