Juan Diez
Miami,FL
Summary
Organized and dedicated Administrative Assistant offering several years of experience in administrative support and customer service.
Overview
21
21
years of professional experience
Work History
Administrative Assistant
Familias Unidas De Colombia
04.2019 - 05.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Email Advocate
OneLink BPO
01.2017 - 06.2017
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Server
Restaurant Foccacia Bistro
01.2007 - 12.2013
- Maintained a clean and organized workspace, adhering to strict health and safety guidelines.
- Enhanced customer satisfaction by consistently preparing high-quality dishes in a timely manner.
- Ensured consistent portion sizes through accurate measuring of ingredients and recipe adherence.
- Streamlined kitchen processes for increased efficiency and improved food quality.
Server
Restaurant And Hotel St. Michel
01.2003 - 12.2007
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
English For Speakers of Other Languages (ESOL)
The English Center - Miami-Dade County Public Schools
Miami, FL05.2004
High School Diploma -
La Salle, Bello
Colombia11.1999
Skills
- Microsoft Office Suite
- Multi-Line Phone Systems
- Customer Service
- Calendar Management
- Data Entry
Event Photographer
Responsible for capturing high-quality photographs at events using my technical expertise and creative skills.
Photographing: Take photos of guests, speakers, and other event participants, including candid moments.
Equipment: Set up and maintain lighting and other equipment.
Composition: Analyze and plan the composition of photographs.
Collaboration: Work with event organizers to ensure photos are taken in accordance with their vision and in a safe and respectful manner
Delivery: Create a portfolio of photos for the event
Editing: Edit photos to ensure they meet clients' expectations.
Languages
Spanish
Native or Bilingual
Timeline
Administrative Assistant
Familias Unidas De Colombia
04.2019 - 05.2024
Email Advocate
OneLink BPO
01.2017 - 06.2017
Server
Restaurant Foccacia Bistro
01.2007 - 12.2013
Server
Restaurant And Hotel St. Michel
01.2003 - 12.2007
English For Speakers of Other Languages (ESOL)
The English Center - Miami-Dade County Public Schools
High School Diploma -
La Salle, Bello
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