Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

JUAN DONCEL

Miami,FL

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

1
1
year of professional experience

Work History

Office Manager

Bonanza Equestrian Center
06.2022 - 01.2023
  • Maintained computer and physical filing systems.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Updated reports, managed accounts, and generated reports for company database.
  • Managed office operations while scheduling appointments for department managers.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Coordinated special projects and managed schedules.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

Education

High School Diploma -

John A. Ferguson Senior High School
Miami
06.2023

Skills

  • Customer Service Management
  • Vendor Liaising
  • Strategic Planning
  • Report Preparation
  • Calendar Management
  • Workflow Planning
  • Handling Complaints
  • Volunteer Relations
  • Scheduling
  • Office Management Software
  • Customer Relations

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Office Manager

Bonanza Equestrian Center
06.2022 - 01.2023

High School Diploma -

John A. Ferguson Senior High School
JUAN DONCEL