Juan Lluberes
Methuen,USA
Summary
Experienced problem solver with extensive experience in law enforcement and education, specializing in complex issue resolution and relationship management. Demonstrated excellence in customer service and time management, ensuring strategic lead generation and consistent pipeline growth.
Overview
11
11
years of professional experience
Work History
Sales Development Representative
PaloAlto Networks
Needham, Massachusetts
12.2025 - Current
- Consistent leader in outreach productivity culminating in 125% Quota Attainment for Q1.
- Conduct technical cold calls with senior engineers, translating conversations into actionable notes for AE's.
- Research enterprise accounts using SEC filings, breaches, and M&A triggers to drive tailored outreach.
- Run multi-channel outbound campaigns aligning CyberArk's products to persona specific pains.
Dean of Operations
Lawrence Public Schools, Lawrence, MA
11.2023 - 08.2025
- Led and evaluated a team of twenty-five paraprofessional staff members, demonstrating strong leadership, performance management, and cross-functional coordination.
- Spearheaded the development and implementation of a truancy support program, achieving a reduction of over 2,000 absences in the 2024-2025 school year.
- Served as the school's crisis management lead, rapidly de-escalating and mitigating incidents involving emotionally escalated students.
Student Support Coordinator
Dr. Paul Nettle Middle School, Haverhill, MA
12.2019 - 11.2023
- Collaborated with senior leadership to develop tailored, restorative strategies addressing challenging student behaviors, demonstrating consultative problem-solving skills.
- Led high-stakes suspension hearings by balancing student-focused outcomes with overall school safety, demonstrating strong negotiation and conflict-resolution skills.
- Served as the school’s lead Title IX investigator for cases involving suspected violations of federal sexual misconduct statutes.
Patrol Officer
Londonderry Police Department, Londonderry, NH
04.2018 - 12.2019
- Developed strong analytical skills by interpreting federal and state laws to ensure legal compliance and justify critical decisions during searches and seizures of persons and property.
- Exhibited strong public speaking and persuasive communication skills by presenting in high-stakes trials to diverse audiences, including legal professionals and juries.
- Consistently ranked as a top performer in the department by demonstrating reliability and high productivity.
Patrol Officer
Hillsborough County, Antrim-Peterborough, NH
03.2015 - 04.2018
- Demonstrated mastery in empathetic communication and negotiation to de-escalate high-pressure situations.
- Applied exceptional writing and investigative skills by preparing detailed case documentation and legal analysis for violent domestic violence and child sexual assault felony trials.
- Collaborated with local community organizations to deliver seminars on opioid addiction and treatment.
Education
Bachelor of Arts - Criminal Justice
Saint Anselm College
Manchester, NH05.2014
Skills
- Exceptional Customer Service
- Sales strategy development
- Cross-Functional Collaboration
- Customer relationship management
Languages
Spanish
Timeline
Sales Development Representative
PaloAlto Networks
12.2025 - Current
Dean of Operations
Lawrence Public Schools, Lawrence, MA
11.2023 - 08.2025
Student Support Coordinator
Dr. Paul Nettle Middle School, Haverhill, MA
12.2019 - 11.2023
Patrol Officer
Londonderry Police Department, Londonderry, NH
04.2018 - 12.2019
Patrol Officer
Hillsborough County, Antrim-Peterborough, NH
03.2015 - 04.2018
Bachelor of Arts - Criminal Justice
Saint Anselm College