Juan Espinosa Almanza
Livermore,CA
Summary
An attentive and outgoing individual in pursue of growth
Professional with extensive experience in providing exceptional customer service and administrative support. Strong focus on collaboration and adapting to changing needs ensures effective team dynamics and smooth operations. Skilled in managing multi-line phone systems, scheduling, and maintaining welcoming environment. Reliable, organized, and poised to enhance front desk efficiency and client satisfaction.
Overview
2022
2022
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Axis Community Health Clinic
- As a front desk receptionist my duties included greeting patients and providing exceptional experience
- Duties also included verifying health insurance status for patients, registering them for appointments and redirecting phone calls
- I also have experience in the call center where I was expected to provide the same exceptional service through phone to patients wanting to make appointments, leave messages for providers, medicine refills, etc
Sales Representative
ATT
- At ATT my duties included providing exceptional customer service while maximizing my sales depending on the needs of the customer
- This job helped me develop my sales, time management, strategic, persuasion, listening, and critical skills among others
- The most satisfactory achievement in this company was the opportunity to learn to listen to the customer's needs and fulfill and go beyond them
BAKERY HEAD SALES
SAFEWAY, INC.
01.2016 - 02.2022
- I started with Safeway at age 18 as courtesy clerk soon after advancing to cashier and bakery department clerk simultaneously
- My job compromised providing customer service, overseeing bakery operations, solving problems in a quick and calm manner
Education
Bay Area CNA School
Biology
Las Positas Community College
11.2024
High School -
Livermore High School
Livermore, CA01.2014
Skills
- Spanish
- English
- French
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Epic
- Organized
- Multitasking
- Medical Billing
- Attentive
- Leadership Skills
- Time Management
- Customer Service
- Cash Handling
- Telephone Etiquette
Certification
- California CNA Certified
- CPR Certified
References
- Alfredo Garcia, Mentor, Middle School Teacher, (510) 734-9110
- Karen Ohlsen, Hiring Manager at Safeway, (925) 984-7896
- Jasmine Tapia, Axis Clinic Receptionist lead, (925) 848-4844
- Cindy Esteisis Aria Tovar, Wellness Support Specialist, Amador High School, (510) 909-7740, ctovar@pleasantonusd.net
- Eric Dean, ATT Store Manager, (916) 707-1577
Languages
Spanish
Full Professional
French
Limited Working
Timeline
BAKERY HEAD SALES
SAFEWAY, INC.
01.2016 - 02.2022
Biology
Las Positas Community College
High School -
Livermore High School
Front Desk Receptionist
Axis Community Health Clinic
Sales Representative
ATT
Bay Area CNA School
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