Juan Giron
Los Angeles,CA
Summary
Smooth Banquet Server with diverse event experience, attention to detail and friendly personality. Successful at handling food and beverage services while bussing tables and fulfilling customer requests. Track record of success in events with different guest sizes, menus and presentation requirements.
Overview
11
11
years of professional experience
Work History
Banquet Server
Ritz-Carlton
10.2017 - Current
- Answered guest questions about event plans and food service choices.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Adjusted service based on customer requests and kitchen readiness.
- Handled food and beverage orders for up to 60 guests, delivering prompt and friendly service.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Maintained a clean and organized dining area for optimal guest comfort and enjoyment.
Server
Mi Lindo Nayarit
03.2013 - 10.2017
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Education
High School Diploma -
Lynwood High School
Lynwood, CA06.1996
Skills
Hospitality service expertise
Strong teamwork
Operations Reporting
Dining area maintenance
Kitchen Communication
Table setting expertise
Food Service
Dietary Restrictions
Customer service focus
Timeline
Banquet Server
Ritz-Carlton
10.2017 - Current
Server
Mi Lindo Nayarit
03.2013 - 10.2017
High School Diploma -
Lynwood High School