Summary
Overview
Work History
Education
Skills
References
Timeline
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Juan Gomez

Romeoville,IL

Summary

Results-driven and client-focused sales professional with 15 years of experience in building successful customer relationships and driving revenue growth. Expertise in hunting for new business, business development of new logos in a multitude of industries, IT consulting, IT sales, and knowledge of AI and cyber security. Proven track record of exceeding sales quotas and delivering exceptional customer service. Strong ability to leverage technology and strategic thinking to deliver innovative solutions. Seeking a challenging role as an Account Executive or Account Manager to utilize my skills and drive business success.

Overview

14
14
years of professional experience

Work History

Account Executive

TEKsystems
Schaumburg, IL
09.2022 - Current
  • Spearhead technology enablement, risk, and cyber security client acquisition in the
  • Chicago market, driving recruiting strategy, execution, training, development, and performance management of the technical recruiters on my team
  • Leverage extensive experience and expertise in IT solutions, specializing in cloud- based solutions and cloud adoption journeys within Core Application Development
  • Develop and nurture new business relationships, delivering customized IT staffing solutions that align with clients' specific needs and objectives
  • Offer comprehensive Technology Learning Solutions through a vast catalog of overinstructor-led and virtual classes, 3,000 e-learning courses, and videos, empowering teams to achieve accelerated speed, innovation, and impact
  • Provide end-to-end turn-key solutions in Digital Transformation, DevOps & Automation
  • Cloud Enablement, Risk & Security, Data Analytics & Insights, Application
  • Modernization, and Agile Transformation as part of Global Services
  • Foster strong client relationships by staying up-to-date with technical labor market trends, consulting with IT executives and business partners, and implementing effective talent attraction solutions and strategies.

Senior Account Manager

Internet Brands - Officite
Downers Grove, IL
04.2016 - 09.2022
  • Successfully pitched and promoted the benefits of websites and Internet marketing to small-medium-sized medical practices, resulting in a high conversion rate of prospects into loyal clients
  • Drove Mid-Market Enterprise SaaS sales of EHR Platforms and CMS, generating sustainable revenue growth and expanding customer base
  • Established credibility with C-Suite executives through effective sales presentations and demonstrations, navigating sales cycles ranging from a few weeks to several months
  • Proactively identified and engaged qualified prospects through strategic cold calling and adeptly navigating complex company structures to connect with decision-makers
  • Consistently achieved and surpassed assigned quotas and targets, demonstrating exceptional sales performance by exceeding annualized revenue quota of $900k to $1.2 million in 2021.

Retail Store Manager

T-Mobile
Woodridge, IL
03.2015 - 04.2016
  • Demonstrated exceptional leadership skills in driving customer satisfaction, fostering strong relationships, and providing expert recommendations to enhance the overall customer experience
  • Led the hiring, training, and development of a high-performing team, effectively managing staff adjustments to optimize productivity
  • Proactively ensured the achievement of sales goals and targets, overseeing all aspects of store operations, inventory management, and implementation of innovative store programs and initiatives
  • Maintained an in-depth understanding of T-Mobile technology to serve as a trusted advisor and subject matter expert for the team.

Retail Associate Manager

T-Mobile
Woodridge, IL
04.2013 - 03.2015
  • Delivered outstanding customer service by effectively addressing service and product inquiries beyond the scope of Retail Sales Associates
  • Provided technical expertise and troubleshooted store systems questions for the team, ensuring seamless operations
  • Championed the use of best practices in product displays and device usage to optimize the customer experience
  • Built and motivated high-performing teams, setting performance direction, delegating tasks, and providing coaching and development opportunities.

Manager - Customer Service Representative

Talk Is Cheap
Romeoville, IL
02.2009 - 05.2014
  • Managed all inventory functions and served as the primary sales representative for technological equipment, contributing to overall customer satisfaction
  • Led a team of three customer service representatives, responsible for training, scheduling, and performance management
  • Exhibited exceptional time management skills, effectively overseeing daily operations and fulfilling repair requests for a wide customer base.

Education

Bachelor of Business Administration - Sales and Marketing

Devry University

Skills

  • Sales Proficiency
  • Revenue Generation
  • Business Development
  • Business Growth Opportunities
  • Customer Relationship Management (CRM)
  • Sales Methodologies
  • Strategy Implementation
  • Lead Development
  • Sales Strategies
  • Customer Relationships
  • Presentations and Public Speaking
  • Territory Management
  • Market Intelligence
  • New Business Development
  • Sales Quota Achievement

References

References Available upon request

Timeline

Account Executive

TEKsystems
09.2022 - Current

Senior Account Manager

Internet Brands - Officite
04.2016 - 09.2022

Retail Store Manager

T-Mobile
03.2015 - 04.2016

Retail Associate Manager

T-Mobile
04.2013 - 03.2015

Manager - Customer Service Representative

Talk Is Cheap
02.2009 - 05.2014

Bachelor of Business Administration - Sales and Marketing

Devry University

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Juan Gomez