Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
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Juan Gomez JR.

Magna,Utah

Summary

Dynamic professional with a proven track record at Walmart, excelling in customer service expertise and leadership. Skilled in online order processing and crew management, I have effectively mentored teams to exceed sales goals and enhance customer satisfaction. My approach combines innovative sales strategies with exceptional interpersonal skills, driving operational excellence and positive business outcomes.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Online Personal Shopper

Walmart
West Valley City, UT
10.2024 - Current
  • Fulfilled orders quickly to accomplish challenging daily objectives.
  • Picked products from designated locations using various tools, and transferred them to appropriate areas for further processing..
  • Loaded delivery vehicles with care to ensure the safe transport of products.

Theatre Teaching Students’ Coterie Treasurer

University of Utah
Salt Lake City, Utah
03.2024 - 12.2024

Front End Team Lead

Walmart
West Valley City, UT
10.2023 - 10.2024
  • Mentored employees in management of complicated sales, complex issues and difficult customers.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Monitored cash drawers in checkouts to verify adequate cash supply.
  • Delegated work to employees based on shift requirements, individual strengths and unique training.

Entertainment TA

Walmart
West Valley City, Utah
05.2023 - 10.2023
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Greeted and assisted customers, suggested and promoted products and services and processed and packaged photo orders.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Cashier

Walmart
West Valley City, UT
07.2022 - 05.2023
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Performed opening and closing procedures including counting cash drawers and preparing deposits.
  • Answered customers' questions and provided information on store procedures or policies.

Crew Member

Macdonald's
Magna, UT
09.2021 - 07.2022
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.

Education

High School Diploma -

Cyprus High School
Magna, UT
06-2023

Some College (No Degree) - Theatre Teaching BFA

University of Utah
Salt Lake City, UT

Skills

  • Sales experience
  • Customer service expertise
  • Online order processing
  • Leadership
  • Sound/light operations
  • Crew management
  • Lighting software

Certification

  • Teaching as a profession 1 (December, 2022)

Accomplishments

  • Dean's list (Fall semester, 2023)

Timeline

Online Personal Shopper

Walmart
10.2024 - Current

Theatre Teaching Students’ Coterie Treasurer

University of Utah
03.2024 - 12.2024

Front End Team Lead

Walmart
10.2023 - 10.2024

Entertainment TA

Walmart
05.2023 - 10.2023

Cashier

Walmart
07.2022 - 05.2023

Crew Member

Macdonald's
09.2021 - 07.2022

High School Diploma -

Cyprus High School

Some College (No Degree) - Theatre Teaching BFA

University of Utah
Juan Gomez JR.