Juan Gomez Munoz
Daly City,CA
Summary
Dedicated and dependable professional with extensive experience operating in safety-sensitive environments, managing public interactions, and maintaining strict compliance with regulations and procedures. Proven ability to remain calm under pressure, resolve issues efficiently, and coordinate with team members to ensure safe operations and service delivery. Experienced in monitoring equipment, identifying potential hazards, and documenting activities with accuracy and accountability. Seeking to leverage strong situational awareness, communication skills, and commitment to public safety in an entry-level Deputy Sheriff role.
Overview
11
11
years of professional experience
Work History
Driver
Republic Services
Daly City, CA
07.2020 - Current
- Managed waste collection routes to optimize service delivery and customer satisfaction.
- Engaged with customers to address concerns regarding service or schedules.
- Maintained accurate logs of vehicle mileage and fuel consumption daily.
- Collaborated with team members to improve route efficiency and service quality.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Achieved consistently high customer scores due to exceptional service.
- Managed time efficiently when making multiple stops along designated routes.
Diesel Technician
Berkeley Farms Inc.
Hayward, CA
04.2019 - 05.2020
- Inspected and tested machinery and components to identify defects and diagnose malfunctions.
- Diagnosed mechanical issues and developed solutions to ensure operational effectiveness.
- Operated pressure pumps, air systems, electrical equipment, and mechanical devices.
- Executed preventive and corrective maintenance on work trucks and other vehicles.
- Performed detailed inspections of fluid levels, air filters, tire pressures, and more during service orders.
- Evaluated vehicle systems for functionality while identifying potential defects.
- Replaced defective vehicle systems and components to restore optimal performance.
- Removed and disassembled faulty diesel engines in automobiles, trucks, buses, and construction vehicles for repairs.
Diesel Technician
First Student
Richmond, CA
08.2018 - 04.2019
- Removed malfunctioning parts and repaired components or installed new ones.
- Diagnosed systems by troubleshooting malfunctions and tracing problems.
- Completed repair, maintenance and quality inspections on vehicles such as school buses.
- Tracked findings and all actions taken in computer system.
- Diagnosed problems with brakes, steering and transmissions using visual inspections, computer programs and specialized equipment.
- Performed checklist of fluid levels, air filter, tire pressure and more as part of service orders.
- Completed preventative maintenance on engines, transmissions, tires and other vehicle systems.
- Removed and disassembled defective diesel and gas engines in automobiles, trucks, buses and construction vehicles to complete repairs.
- Put in new vehicle systems and components.
Mechanic
Stevens Bay Area Diesel
South San Francisco, CA
08.2017 - 07.2018
- Monitored shop equipment to maintain safe working condition.
- Diagnosed problems with brakes, steering and transmissions using visual inspections, computer programs and specialized equipment.
- Evaluated all vehicle systems to assess function and uncover defects.
- Operated specialty equipment, standard tools, and gauges to complete assessments and repairs.
- Placed orders for parts necessary to complete vehicle repairs and installations.
- Completed preventative maintenance on engines, transmissions, tires and other vehicle systems.
- Tracked findings and all actions taken in computer system.
- Performed checklist of fluid levels, air filter, tire pressure and more as part of service orders.
- Removed and disassembled defective diesel engines in automobiles, trucks, buses and construction vehicles to complete repairs.
- Executed preventive and corrective maintenance on work trucks and other vehicles.
- Assessed all necessary shop equipment to promote proper and safe working condition.
- Prepared appropriate maintenance forms and records for accountability.
Mechanic
Nissan Serramonte
Daly City, CA
04.2016 - 04.2017
- Monitored shop equipment to maintain safe working condition.
- Executed preventive and corrective maintenance on work trucks and other vehicles.
- Assessed all necessary shop equipment to promote proper and safe working condition.
- Assisted drivers by safely directing vehicle backward to position correctly.
- Cleaned the inside of vehicles to sanitize and meet customer expectations.
- Prepared appropriate maintenance forms and records for accountability.
- Communicated problems and conditions related to various issues with customer and explained remediation process.
- Maintained knowledge of updated changes in various models of equipment.
- Kept detailed records of all repairs, labor involved, and parts used and input data to customer database.
- Contributed to business growth by confirming customer satisfaction with service and quality.
- Mentored junior team members and managed employee relationships.
Assistant Manager
Oreilly Auto Parts
Daly City, CA
06.2015 - 05.2016
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Coached and mentored employees by delivering training, guidance and performance monitoring.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
- Delegated daily tasks to team members to optimize team productivity.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Stayed current on industry trends and changes and participated in professional development opportunities to strengthen product and service knowledge.
- Resolved customer complaints and fostered customer retention and loyalty.
- Delivered updated and accurate information in response to guest inquiries.
- Reviewed daily sales transactions and analyzed for errors.
- Processed order transactions, including debit and cash operations.
- Recorded accurate customer orders utilizing company computer system.
Education
High School Diploma -
Terra Nova High School
Pacifica, CA05.2014
Skills
- Conflict Resolution & De-escalation
- Public Interaction & Customer Service
- Situational Awareness
- Safety & Regulatory Compliance
- Incident Documentation & Reporting
- Team Coordination
- Critical Thinking & Problem Solving
- Time Management in High-Demand Environments
- Equipment Inspection & Safety Checks
- Defensive Driving & Route Risk Awareness
Timeline
Driver
Republic Services
07.2020 - Current
Diesel Technician
Berkeley Farms Inc.
04.2019 - 05.2020
Diesel Technician
First Student
08.2018 - 04.2019
Mechanic
Stevens Bay Area Diesel
08.2017 - 07.2018
Mechanic
Nissan Serramonte
04.2016 - 04.2017
Assistant Manager
Oreilly Auto Parts
06.2015 - 05.2016
High School Diploma -
Terra Nova High School