Summary
Overview
Work History
Education
Skills
Certification
Timeline
Bartender

SANTIAGO PALACIO

North Arlington,NJ

Summary

Goal-oriented Bartender dedicated to high levels of customer satisfaction and meeting aggressive business goals. Confident and precise with specialized knowledge in customer service and accounting.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Bartender

Waterside Restaurant And Catering
North Bergen, NJ
08.2018 - Current
  • Increased daily specials and beverage promotions to exceed daily sales goals
  • Retrieved liquor, wine and beer from various storage facilities
  • Waited on multiple customers at bar and throughout bar area
  • Maintained full knowledge of beverage lists and promotions
  • Set up glassware and liquor prior to events
  • Served each guest courteously, quickly and efficiently

Bartender

Patrona Fusion Restaurant
West New York, NJ
01.2018 - 02.2019
  • Cleaned shelving, mixers, cups, blenders and soda guns
  • Served each guest courteously, quickly and efficiently
  • Managed bar revenues, ensuring that all patrons were billed and all cash
    properly accounted for
  • Received beverage orders from wait staff and delivered beverages to
    guests

Head Teller

Friendly Check Cashing
North Bergen, NJ
03.2016 - 12.2017
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches
  • Executed customer transactions, including deposits, withdrawals, money orders and checks
  • Checked amount details and fraud markers for transaction papers such as checks and money orders
  • Provided high level of customer service through friendly approach, strong professionalism and timely assistance with customer transactions

Education

Associate of Arts - Business Administration

Bergen Community College
Paramus, NJ

Skills

  • Liquor, beer and wine knowledge
  • Clear and effective communication
  • Responsible alcohol service
  • Bilingual in English, and Spanish
  • Customer service
  • Money handling
  • Fast learner
  • Engaging personality

Certification

ATAP Certified: Alcohol Training Awareness Program

Timeline

Bartender

Waterside Restaurant And Catering
08.2018 - Current

Bartender

Patrona Fusion Restaurant
01.2018 - 02.2019

Head Teller

Friendly Check Cashing
03.2016 - 12.2017

Associate of Arts - Business Administration

Bergen Community College
SANTIAGO PALACIO