Juan Guerrero
Los Angeles,California
Summary
Dedicated to effective policy, procedures and service updates. Successful at organizing, assigning, and overseeing work with a disciplined management style.
Overview
6
6
years of professional experience
Work History
Cafe Lead
Blue Bottle
Los Angeles , California
10.2022 - Current
- Assisted in the hiring and training of new cafe staff.
- Provided guidance to cafe employees on customer service standards, handling cash transactions and food preparation.
- Maintained cleanliness standards for all areas of the cafe, including dining area and kitchen.
- Developed weekly schedules for cafe staff based on projected sales volume.
- Monitored daily inventory levels and placed orders with suppliers as needed.
- Performed monthly inventories of supplies and equipment to ensure adequate stock levels were maintained.
- Identified areas for improvement within the café operations and developed action plans to address them.
- Supervised day-to-day operations of the café ensuring efficient workflow was maintained.
Barista
STARBUCKS COFFEE COMPANY
Apple Valley, California
08.2018 - 10.2022
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Monitored inventory levels of supplies and restocked when necessary.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Repaired minor issues with equipment and handled troubleshooting tasks to keep coffee machines operational.
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
- Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
Education
Associate of Science - Mathematics
Victor Valley College
Victorville, CA06-2022
Associate of Science - Science
Victor Valley College
Victorville, CA06-2022
High School Diploma -
Hesperia High School
Hesperia, CA05-2013
Bachelor of Science -
California State University - Los Angeles
Los Angeles, CASkills
- Hiring procedures
- Staff Leadership
- Performance Evaluations
- Operations Management
- Facility Maintenance
- Food safety management
- Food Storage
- Customer Service
- Supply Ordering
- Food Preparation
- Team Development
Languages
Spanish
Professional
Affiliations
- NASA Internship January- February 2022
Timeline
Cafe Lead
Blue Bottle
10.2022 - Current
Barista
STARBUCKS COFFEE COMPANY
08.2018 - 10.2022
Associate of Science - Mathematics
Victor Valley College
Associate of Science - Science
Victor Valley College
High School Diploma -
Hesperia High School
Bachelor of Science -
California State University - Los Angeles
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