Juan Gutierrez
Houston,TX
Summary
Dynamic Sales Manager with a proven track record at AT&T and EZ Keys Autos, excelling in relationship building and direct sales. Mastered client relationship management, boosting customer satisfaction and exceeding sales targets. Skilled in sales team training and staff management, achieving significant performance improvements. Expert in leveraging product knowledge for sustained growth, with a focus on strategic client engagement and sales excellence.
Overview
6
6
years of professional experience
Work History
Sales Manager
AT&T
12.2022 - Current
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Attended industry events and conventions to expain sales opportunities.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Prepared sales presentations for clients showing success and credibility of products.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
Car Sales Manager
EZ Keys Autos
05.2020 - 10.2022
- Exceeded monthly sales targets consistently by utilizing persuasive sales techniques and building rapport with potential buyers.
- Managed inventory control effectively by closely monitoring stock levels, coordinating timely vehicle purchases, and maintaining organized lot displays.
- Enhanced customer satisfaction by providing exceptional service, addressing concerns, and resolving issues promptly.
- Developed and maintained strong relationships with key clients to ensure repeat business and referrals.
Order Builder
Coca Cola Refreshments
08.2018 - 04.2020
- Boosted customer satisfaction by diligently verifying orders for accuracy before shipment.
- Reduced processing time for orders through efficient organization and prioritization of tasks.
- Enhanced warehouse safety by maintaining a clean, organized work environment and adhering to safety protocols.
- Increased order accuracy by carefully selecting and packing items according to customer specifications.
Education
Pearland High School
Pearland, TXSkills
- Relationship Building
- Sales team training
- Staff Management
- Goals and performance
- Product Knowledge
- Client Relationship Management
- Direct Sales
- Rapport and relationship building
- Sales Coaching
- Decisive
Timeline
Sales Manager
AT&T
12.2022 - Current
Car Sales Manager
EZ Keys Autos
05.2020 - 10.2022
Order Builder
Coca Cola Refreshments
08.2018 - 04.2020
Pearland High School