Juan Hernadez
Paramount ,CA
Summary
Dynamic Cashier Supervisor at Restaurant Depo/Jetro with expertise in cash handling and team leadership. Enhanced customer satisfaction through effective complaint resolution and training initiatives. Proven ability to maintain operational compliance while fostering a respectful environment, ensuring smooth transactions and high service standards. Committed to excellence in customer service and team performance.
Overview
4
4
years of professional experience
Work History
Cashier Supervisor
Restaurant Depo/ Jetro
06.2021 - 02.2025
- Assisted with daily cash register operations, ensuring accurate cash handling and transaction processing.
- Learned store policies and procedures to maintain compliance during customer transactions.
- Supported team members in resolving customer inquiries and service issues efficiently.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Familiarized with point-of-sale systems to facilitate smooth transactions and minimize errors.
- Collaborated with supervisors to ensure adherence to safety protocols during operational tasks.
- Monitored inventory levels at the register, assisting in inventory management practices.
- Participated in training sessions to improve product knowledge and enhance customer service skills.
- Quickly and accurately counted drawers at start and end of each shift.
- Improved customer satisfaction by efficiently handling cash transactions and addressing customer concerns.
- Maintained a high level of professionalism in all interactions, setting a positive example for the cashier team and cultivating an environment of respect and trust.
Education
High School Diploma -
Paramount High School
Paramount, CASkills
- Cashier training
- Cash handling expertise
- Complaint resolution
- Cash register maintenance
- Customer complaint handling
- Cashier supervision
- Customer service
- Team leadership
Languages
Spanish
Full Professional
Timeline
Cashier Supervisor
Restaurant Depo/ Jetro
06.2021 - 02.2025
High School Diploma -
Paramount High School