JUAN JAQUEZ
Huntsville,AL
Summary
Resourceful candidate skilled in maintaining safety and compliance across various environments. Known for effective communication, conflict resolution, and collaboration with diverse teams to enhance overall service delivery.
Overview
5
5
years of professional experience
2022
2022
years of post-secondary education
Work History
Detention Officer
Madison County Sheriff's Office
Huntsville, AL
09.2025 - Current
- Monitored inmate behavior, ensuring safety and compliance with facility regulations to maintain order.
- Conducted regular security checks and inspections in detention areas, enhancing overall facility security.
- Responded promptly to incidents, de-escalating situations to prevent conflicts.
- Assisted in processing new inmates, ensuring accurate records and documentation for efficient operations.
Detention Officer
Yuma County Sheriff's Office
Yuma, Az
02.2023 - 03.2025
- Monitored inmate behavior, ensuring safety and compliance with facility regulations to maintain order.
- Responded promptly to incidents, de-escalating situations to minimize potential conflicts and enhance safety.
- Conducted regular security checks and inspections throughout detention areas.
- Assisted in processing new inmates, ensuring accurate records and documentation for effective facility operations.
Security Contractor
Yuma Regional Medical Center
09.2022 - 02.2023
- Conducted regular patrols to identify and mitigate security risks, enhancing overall safety.
- Monitored facility access, ensuring safety and security for patients and staff during all hours.
- Responded promptly to incidents, maintaining calm and order during emergencies.
- Collaborated with medical staff to address security concerns, streamlining response protocols.
Service Coordinator
Discount Tire
Yuma, AZ
11.2021 - 11.2022
- Managed scheduling and logistics for service appointments, resulting in timely operations and improved client experiences.
- Coordinated interdepartmental communication to streamline service delivery and boost client satisfaction.
- Resolved customer inquiries to enhance service quality.
- Supported implementation of process improvements that streamlined daily workflows and reduced response times.
Crew Member
Dairy Queen
Yuma, AZ
12.2020 - 06.2021
- Delivered outstanding customer service by greeting customers and ensuring quality standards.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Coordinated with team members to efficiently complete orders.
- Supported customers at front counter and drive-thru to achieve prompt service.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
Education
Gila Ridge High School
Yuma , AzSkills
- Patience and tolerance
- Mental alertness
- Customer service
- Time management
- De-escalation techniques
- Disturbance management
- Teamwork and collaboration
References
- Luis Dorantes - Arizona Department of Corrections - Deputy Warden - (808) 954-9482
- Marcus Blackburn - Madison County Sheriff’s Office - Sergeant - (256) 924-0489
- Thomas Ruelle - Yuma County Sheriff’s Office - Sergeant - (928) 210-4035
- Ramon Rendon - Yuma County Sheriff’s Office - Sergeant - (928) 580-3421
Timeline
Detention Officer
Madison County Sheriff's Office
09.2025 - Current
Detention Officer
Yuma County Sheriff's Office
02.2023 - 03.2025
Security Contractor
Yuma Regional Medical Center
09.2022 - 02.2023
Service Coordinator
Discount Tire
11.2021 - 11.2022
Crew Member
Dairy Queen
12.2020 - 06.2021
Gila Ridge High School