Be a Team Member: Maintains up-to date knowledge of product specifications related to prepared food merchandise; collaborating with cross functional teams and helping educate other associates on tools, tasks and resources; communicating effectively with the members of the team; and being flexible to the needs of the business to work in other areas.
Be an Expert: Prepares food according to item specifications; understanding and planning the future productions and mass productions; preparing for seasonality; adhering to food safety standards, sanitation guidelines, cold chain compliance, inventory management; operating, maintaining, and sanitizing equipment; and demonstrating an understanding of product and layout execution.
Be a Techie: Leverages digital tools to drive sales, improve the shopping experience, and elevate associate engagement; utilizing hand held technology to make immediate business decisions related to production, ordering merchandise, receiving club pick up orders, training, and product quality with the member in mind; adapting to new tools and encouraging others to use them.
Be an Owner: Drives the performance of the area; stocking and rotating merchandise; ensuring quality and date control standards; eliminating waste; providing member service by acknowledging the member and identifying member's needs; assisting members with purchasing decisions; payment types; locating merchandise; and resolving member issues and concerns.
Be a Talent Ambassador: Being a brand advocate; developing, influencing and inspiring others for working in a style that is respectful, supportive and team oriented; understanding the roadblocks and assisting in training them.
Assistant Youth Soccer Coach
British Virgin Island National Soccer Team
Tortola, Bristish Virgin Islands
08.2021 - 10.2022
Communicated effectively with players to ensure understanding of coaching strategies and techniques.
Encouraged positive behavior in athletes both on and off the field.
Provided instruction on proper technique for passing, dribbling, shooting, and trapping the ball.
Assisted Head Coach with developing and implementing practice drills to improve player skills.
Demonstrated various soccer moves during practices to help players understand concepts better.
Cricket Wireless Customers Representative
Cricket Wireless Company
Newport News, VA
08.2019 - 10.2021
Meet and interact with potential customers to start, continue, and transition mobile plans. Conducts repairs and programming phones functions, responsible for managing and accountability of all equipment including computer systems, cell phones, and all cash money in the register. Consolidated a list of potential customers that have issues with their communication systems, using a measure to identify their priority. Create a method of analysis, coordination, staffing, integration, and synchronization to help the company's growth potential on future prospect clients. Continue to develop professional education and leader development issues. Coordinates evolving policy requirements for the company and leader development with the Staff.
Chick-Fil-A Clerk
Chick-Fil-A RestaurantAt
Atlanta, GA
08.2014 - 12.2015
Collaborated with team members to complete tasks efficiently and meet deadlines.
Provided excellent customer service to ensure satisfaction.
Organized and maintained filing systems for confidential documents.
Greeted visitors in a friendly and professional manner while directing them appropriately.
Assistant Retail Store Manager
U.S. Garrison Consignment
Brussels, Belgium
10.2013 - 05.2014
Managed customer inquiries through prompt phone and email responses, demonstrating professionalism at all times.
Adhered strictly to safety regulations at all times while also promoting a culture of safety among staff members.
Identified ways to reduce operational costs while ensuring quality standards were met.
Ensured that the store was kept clean, organized and safe at all times according to company guidelines.
Education
Associate of Arts - Sport Physical Therapy
Georgia Military College
Fairburn, GA
07-2017
High School Diploma -
Brussels Elementary/High School-DoDEA
Brussels, Belgium
05-2014
Skills
Food safety knowledge
Sanitation Standards
Food Preparation
Menu Memorization
Organization
Team Development
Microsoft Word
PowerPoint
Teamwork and Cooperation
Injury Prevention
Teamwork Player
Customer Services-Oriented
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Accomplishments
Selected as the European DoDEA High School Soccer Player of the Year 2013-2014. Received many accolades from General ranking military Officers and U.S. European Schools Directors and Staff for his outstanding performances 2013-2014.
Received the nomination as the Junior College Soccer Player of the Year 2015-2016, LaGrange College, Georgia. Accumulated 15 goals, 20+ assists as Right Winger, Left Winger, and Center Midfielder.