JUAN J. FUENTES
Nacogdoches,TX
Summary
Results-driven District Sales Manager with 14+ years of multi-unit retail leadership experience in the wireless telecommunications industry. Proven track record of increasing revenue, building high-performing teams, and driving operational excellence across multiple locations. Strategic leader skilled in coaching, talent development, cost management, and strengthening vendor partnerships. Bilingual in English and Spanish with strong cross-cultural communication and presentation skills.
Overview
28
28
years of professional experience
Work History
District Sales Manager
Verizon
Nacogdoches, TX
01.2022 - 01.2026
- Increased annual gross sales by 40% across district locations.
- Achieved revenue, profitability, and KPI targets consistently across district.
- Oversaw 7–9 retail locations, driving district-wide sales growth, operational performance, and team development.
- Led, coached, and mentored Store Managers and Wireless Sales Representatives through structured 30-day performance reviews.
- Recruited, hired, and trained high-performing teams to maintain fully staffed, top-performing stores.
- Strengthened partnerships with Verizon corporate leadership and community partners to enhance collaboration.
- Managed inventory control, visual merchandising standards, and compliance with company policies.
- Compiled and presented daily, weekly, and monthly sales reports to Regional Sales Manager and Area Vice President for performance tracking.
- Traveled extensively across district locations to ensure operational consistency and performance alignment.
District Manager
Mobile Destination
Nacogdoches, TX
01.2015 - 01.2022
- Led East Texas district operations, generating a 41% increase in revenue.
- Managed customer satisfaction and operational performance, enhancing service delivery and client retention.
- Closed small- and medium-sized business (SMB) accounts, expanding revenue streams and market presence.
- Implemented training programs that boosted sales effectiveness and fostered employee development.
Owner / CEO
Jabberjam Wireless LLC
Nacogdoches, TX
01.2009 - 01.2015
- Directed company strategy and operations, aligning marketing, finance, HR, compliance, and sales to drive growth.
- Launched professional development initiatives, increasing employee productivity by 67%.
- Developed direct mail marketing campaigns that expanded customer base by 32%.
- Oversaw daily business operations in English and Spanish, enhancing communication and service delivery.
- Managed Cellular One contracts, ensuring compliance with corporate policies and optimizing operational efficiency.
Senior Sales Representative
Alltel Wireless
Hope, AR
01.2006 - 01.2009
- Achieved multiple performance awards for consistently exceeding sales targets.
- Delivered sales and customer support, enhancing satisfaction for English- and Spanish-speaking clients.
- Managed inventory, generated reports, and processed nightly deposits to ensure accurate financial tracking.
Sales Manager
Mobile Destination
Nacogdoches, TX
01.2003 - 01.2005
- Supervised and motivated sales staff, enhancing team effectiveness and achieving store performance goals.
- Managed inventory and daily reports, ensuring accuracy for financial deposits.
- Translated documents and supported bilingual customer service, improving communication with diverse customers.
Sales Representative
RadioShack
Nacogdoches, TX
01.1998 - 01.2001
- Achieved recognition as a top 10% customer service representative in the region for excellent service.
- Assisted customers in selecting electronics, cellular devices, and satellite services to meet their needs.
- Managed stock replenishment and daily reporting to ensure accurate inventory levels and timely deposits.
- Participated in Future Management Leaders Program to develop leadership skills.
Education
BBA - International Business (Spanish)
SFA
Nacogdoches, TX02.2028
High School Diploma -
Nacogdoches High School
Nacogdoches, TX01.1999
Skills
- Sales Reporting
- Marketing Strategy
- Project Planning
- Coaching and Training
- Performance Evaluations
- Purchasing
- Contracts & Compliance
- Budgeting & Financing
- Human Resources
- Inventory Management
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
District Sales Manager
Verizon
01.2022 - 01.2026
District Manager
Mobile Destination
01.2015 - 01.2022
Owner / CEO
Jabberjam Wireless LLC
01.2009 - 01.2015
Senior Sales Representative
Alltel Wireless
01.2006 - 01.2009
Sales Manager
Mobile Destination
01.2003 - 01.2005
Sales Representative
RadioShack
01.1998 - 01.2001
BBA - International Business (Spanish)
SFA
High School Diploma -
Nacogdoches High School