Juan Jimenez

Experienced and dependable professional with a strong background in both hospitality and security, combined with experience in customer-focused and safety-oriented roles. Adept at creating positive guest experiences while ensuring the security and smooth operation of facilities across a variety of settings, including hotels, events, retail environments, and corporate properties. Recognized for a strong work ethic, attention to detail, and ability to remain calm and decisive in high-pressure or emergency situations. In the hospitality sector, consistently delivered high-quality service, managed guest inquiries and concerns with professionalism, and worked collaboratively with cross-functional teams to maintain high satisfaction ratings. In security roles, demonstrated expertise in monitoring premises, enforcing site rules, conducting patrols, writing incident reports, and handling conflict with discretion and diplomacy. Motivated by a strong sense of responsibility, with a passion for helping others, maintaining a safe environment, and ensuring operations run smoothly. Seeking to bring a well-rounded set of skills and a customer-first mindset to a new opportunity in a dynamic, professional setting.

American Safety Health Institute - First Aid

Self Defense Certified