Juan Madrigal
Ballico,CA
Summary
Goal-oriented CIS professional and Google IT Support Certificate holder with a focus on system performance and hardware reliability. Bilingual in English and Spanish with a track record of efficiency and accuracy in fast-paced retail and service environments. Dedicated to achieving long-term technical excellence and currently pursuing a Bachelor’s degree at CSU Stanislaus.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
Ace Hardware
Turlock, California
07.2024 - 11.2025
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Collaborated with team members to restock shelves and organize merchandise displays.
- Collaborated with team members to resolve customer issues quickly and effectively.
Server/Cashier
Pizza Factory
Denair, CA
05.2023 - 10.2023
- Prepared high-quality pizzas according to customer specifications
- Operated the cash register and handled transactions accurately
- Maintained cleanliness and sanitation standards in the restaurant
- Provided exceptional customer service in a fast-paced environment
Education
Bachelor of Science - Business Administration: CIS
California State University, Stanislaus
Turlock, CA05-2028
Associate of Science - Business Administration For Transfer (AST)
Modesto Junior College
Modesto, CA05-2026
High School Diploma -
Hughson High School
Hughson, CA05-2024
Skills
- Bilingual in English and Spanish
- Hardware troubleshooting
- Operating systems knowledge
- Technical support
- Network Basics
- Customer service
- Cash handling accuracy
- Time management
- Quick Learner
- Goal-Oriented
- Adaptability
Certification
- Google IT Support Professional Certificate - Issued April 2026
- CompTIA A+ Certification | Expected Summer 2026
References
- Jennifer Rodriguez, Teacher, (209)-202-0951
- Sebastion Cipponeri, Former Boss, (209)-602-9850
Languages
Spanish
Native or Bilingual
Timeline
Cashier
Ace Hardware
07.2024 - 11.2025
Server/Cashier
Pizza Factory
05.2023 - 10.2023
High School Diploma -
Hughson High School
Bachelor of Science - Business Administration: CIS
California State University, Stanislaus
Associate of Science - Business Administration For Transfer (AST)
Modesto Junior College