Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Juan Martinez

Hvac And Refrigeration
Okeechobee,FL.

Summary

Dynamic Field Operations Supervisor with a proven track record at LMI Services, enhancing operational efficiency through effective project leadership and team supervision. Skilled in coaching and inventory tracking, I successfully implemented safety protocols, reducing workplace accidents and fostering a culture of continuous improvement. Committed to delivering exceptional customer relationship development.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

14
14
years of professional experience
1
1
Certification
1
1
Language

Work History

Field Operations Supervisor

LMI Services
West Palm Beach, Florida
03.2024 - 03.2026
  • Developed standard operating procedures to ensure consistent work results across all team members and improve overall operational efficiency.
  • Enforced environmental policies aligned with regulatory requirements as well as internal initiatives aimed at sustainable business practices.
  • Implemented safety protocols for field operations, reducing workplace accidents and maintaining compliance with industry regulations.
  • Developed training materials and facilitated onboarding processes for new hires, improving overall team performance.
  • Trained workers in proper methods, equipment operation and safety procedures.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked effectively in fast-paced environments.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Gained strong leadership skills by managing projects from start to finish.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.

Subcontractor

Self-employeed
01.2020 - 01.2024
  • Developed comprehensive project reports for stakeholders, providing insights into progress and challenges.
  • Negotiated contracts to secure favorable terms, reducing costs for materials and labor.
  • Generated reports detailing findings and recommendations.
  • Ran service calls and repaired ac systems and ice macines and walkin coolers
  • Performed retrofit replacements of all types of equipment and up to code
  • Performed service work like pull and cleans motor replacements coil replacements
  • Performed roughins and trim outs and start ups

Service Manager

5 Star Ac Services
03.2018 - 03.2019

Ran service and installation department

  • Improved operational efficiency by redesigning service area layout for better workflow and customer experience.
  • Optimized inventory management, reducing excess stock and improving parts availability for service tasks.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Defined clear targets and objectives and communicated to other team members.
  • Serviced and installed furnaces and coils gas and electric
  • Performed duct cleanings and sanitizing
  • Reducts and maintenance to ac systems

Service Technician

CMS Mechanical Services
02.2017 - 01.2018
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Stayed up-to-date on industry advancements through continuous learning initiatives, enhancing overall skillset and expertise.
  • Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
  • Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
  • Evaluated systems according to predetermined checklist and noted issues.
  • Received consistent positive feedback from customers, reflecting dedication to delivering exceptional service quality.
  • Minimized return service calls, ensuring thorough and accurate service on first visit.
  • Commercial service rooftop units including intelipac units and aaon units and controls
  • serviced and maintained Starbucks, chipotle, carrabas, their refrigeration and ac needs

Service Technician

TWC Services
01.2016 - 01.2017
  • Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
  • Optimized performance of equipment through expert calibration processes tailored according to specific client requirements.
  • Enhanced client retention through exceptional communication skills and a commitment to addressing concerns promptly.
  • Fostered culture of continuous improvement, encouraging feedback and suggestions from team members.
  • Service and maintained Commercial ac and refrigeration accounts
  • Worked with controls to get units communicating
  • Maintained national accouts (olive garden, costco, walmart etc

Service Technician

CMS Mechanical Services
01.2012 - 01.2016
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Stayed up-to-date on industry advancements through continuous learning initiatives, enhancing overall skillset and expertise.
  • Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
  • Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
  • Evaluated systems according to predetermined checklist and noted issues.
  • Received consistent positive feedback from customers, reflecting dedication to delivering exceptional service quality.
  • Minimized return service calls, ensuring thorough and accurate service on first visit.
  • Commercial service rooftop units including intelipac units and Aaon units
  • Serviced and maintained national accounts Ac and refrigeration and controls

Education

No Degree -

Okeechobee High School
Okeechobee, FL
05.2001 -

Skills

Coaching skills

Work planning

Operations management

Customer relationship development

Project leadership

Schedule management

Field operations coordination

Operational efficiency

Team supervision

Inventory tracking

Program leadership

Administrative oversight

Accomplishments

I have my universal EPA certicication

I was a Nate certified technician in 2008

I have my OSHA 10 hour card

Certification

EPA Universal

Timeline

Field Operations Supervisor

LMI Services
03.2024 - 03.2026

Subcontractor

Self-employeed
01.2020 - 01.2024

Service Manager

5 Star Ac Services
03.2018 - 03.2019

Service Technician

CMS Mechanical Services
02.2017 - 01.2018

Service Technician

TWC Services
01.2016 - 01.2017

Service Technician

CMS Mechanical Services
01.2012 - 01.2016

No Degree -

Okeechobee High School
05.2001 -
Juan MartinezHvac And Refrigeration