Juan Mejia
North Miami,FL
Summary
Dynamic sales and customer relations professional with a proven track record in effective communication and negotiation. Successfully delivers superior support while consistently meeting production targets. Expertise in implementing innovative solutions that enhance customer loyalty, promote retention, and drive revenue growth.
Overview
4
4
years of professional experience
Work History
Sales Representative
Holidays Lounge
Sunny Isles, FL
11.2024 - Current
- Conducted persuasive sales presentations to potential clients, showcasing the value of my vacation membership.
- Built rapport and established trust with customers to identify their vacation needs and preferences.
- Highlighted cost-saving benefits of memberships by demonstrating how they align with clients' existing vacation budgets.
- Delivered tailored solutions to help clients access luxury accommodations at 4- and 5-star resorts worldwide.
- Demonstrated professionalism and enthusiasm to create a positive and memorable client experience.
- Utilized effective closing techniques to secure new memberships, and exceed sales targets.
Receptionist
Holidays Lounge
06.2024 - 10.2024
- Greeted and checked in guests attending sales presentations, ensuring a professional and welcoming experience.
- Verified guest details and confirmed attendance to maintain accurate records for presentations.
- Managed scheduling and communication between the 3rd-floor reception desk and the 12th-floor sales team.
- Maintained a clean and organized reception area to enhance the professional image of the company.
- Assisted with administrative tasks, including data entry, filing, and updating guest attendance logs.
- Delivered exceptional customer service, fostering a positive first impression of the company.
Sales Associate/Cashier
Sherwin Williams
10.2023 - 05.2024
- Provided expert advice to customers on paint products, colors, and application techniques to meet their specific needs.
- Maintained product knowledge of paints, stains, and related materials to deliver exceptional customer service.
- Built and maintained relationships with contractors and regular customers to drive repeat business.
- Organized and displayed merchandise to enhance store appeal and improve customer experience.
- Processed transactions, managed inventory, and ensured accurate stock levels for seamless operations.
Team Leader/Senior team leader
Party City
05.2021 - 11.2021
- Conduct weekly coaching and feedback sessions with the team
- Conduct and support product refreshers/tenured support programs for the floor
- Responsible for day-to-day functioning/administrative work for new hires and direct reports
- Monitor New Hire performance through toll gate.
Sales associate/Cashier
Party City
01.2021 - 04.2021
- Greet customers warmly and provide excellent customer service
- Assist customers in finding the products they need, providing product knowledge when needed
- Process payments accurately and efficiently using a POS system
- Maintain an organized and clean work area to ensure safety and efficiency.
MERCHANDISE ASSOCIATE Marshalls
08.2020 - 11.2020
- RESPONSIBLE FOR ASSISTING IN THE DAILY OPERATIONS OF THE STORE
- ASSIGNED TO WORK IN VARIOUS AREAS OF THE STORE, INCLUDING MERCHANDISE PRESENTATION, PROCESSING, MARKDOWNS, CASHIER, CUSTOMER SERVICE
- RESPONSIBLE FOR ORGANIZING THE MERCHANDISE AS WELL AS MAINTAINING A CLEAN ENVIRONMENT
- GREETS, INTERACTS WITH AND THANKS CUSTOMERS ON A REGULAR BASIS.
Education
High School Diploma -
North Miami Senior Highschool
Skills
- Prospecting skills
- Customer service
- Social selling
- Complaint resolution
- Assertiveness
- Active listening
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Accomplishments
- https://drive.google.com/drive/folders/1rvpJNZM1Mq8xsnPcgmt_yOez9Uw42IAq?usp=sharing
Timeline
Sales Representative
Holidays Lounge
11.2024 - Current
Receptionist
Holidays Lounge
06.2024 - 10.2024
Sales Associate/Cashier
Sherwin Williams
10.2023 - 05.2024
Team Leader/Senior team leader
Party City
05.2021 - 11.2021
Sales associate/Cashier
Party City
01.2021 - 04.2021
MERCHANDISE ASSOCIATE Marshalls
08.2020 - 11.2020
High School Diploma -
North Miami Senior Highschool
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