Summary
Overview
Work History
Education
Skills
Languages
Timeline
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JUAN MORA

Kilgore,Texas

Summary

Dedicated Patient Care Technician Eager to Bring Compassionate Support and Back-of-House Expertise to Your Team

Customer service professional with proven ability to handle inquiries, resolve issues, and ensure positive client experiences. Skilled in communication, problem-solving, and adaptability. Strong team collaborator focused on achieving targets and maintaining high standards. Reliable and flexible, ready to meet changing needs and deliver results.

Overview

5
5
years of professional experience

Work History

Customer Service Associate

Walgreens
Kilgore, TX
10.2025 - Current
  • Greeted customers and provided assistance to meet their needs while supporting daily operations. Maintained cleanliness and organization of store environment. Documented out-of-stock items and restocked inventory as required. Assisted with unloading delivery trucks and organized new inventory for sales floor. Supported pharmacy operations in a fast-paced environment while maintaining accuracy and efficient workflow, helping callers with medication and insurance inquiries.

Patient Care Tech

Christus
Longview
04.2023 - 11.2024
  • Compassionate and detail-oriented Patient Care Technician with extensive experience in supporting patients and healthcare teams in an inpatient care facility. Skilled in providing high-quality care to patients with varying medical needs, including assistance with daily living activities, monitoring vital signs, and supporting mobility and rehabilitation. Proficient in documenting patient information, maintaining a safe and clean environment.
  • Supported needs of 12+ residents under long-term care.

Back of House Team Member

Panda Express
Kilgore, TX
10.2021 - 12.2023

Experienced and dedicated Back of House Team Member with a 2 years of experience in food preparation, cooking, and maintaining cleanliness in a high-paced, team-oriented environment. Skilled in upholding food quality and safety standards to deliver exceptional customer experiences. Adept at supporting efficient kitchen operations, ensuring timely meal preparation, and collaborating effectively with front-of-house staff. Committed to maintaining a positive, organized, and productive work environment that aligns with Panda Express's standards and values.

Education

High School Diploma -

Kilgore High School
Kilgore
05-2022

Skills

  • Quick Learner
  • High Stress Tolerance
  • Adaptability
  • Time Management
  • Customer service
  • Team collaboration
  • Former PCT/CNA certification

Languages

Spanish
Native or Bilingual

Timeline

Customer Service Associate

Walgreens
10.2025 - Current

Patient Care Tech

Christus
04.2023 - 11.2024

Back of House Team Member

Panda Express
10.2021 - 12.2023

High School Diploma -

Kilgore High School