Juan Moya
Chicago,IL
Summary
Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
Grooming By Galdy
02.2023 - Current
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Responded to customer inquiries via phone, email, and in person.
- Greeted customers warmly and made them feel welcome.
- Assisted with scheduling appointments for clients pets
CDL Truck Driver
TMC
Iowa
06.2022 - 01.2023
- Assisted with loading and unloading activities when necessary to help ensure efficient operations.
- Conducted periodic maintenance checks on trucks; reported any issues needing repair immediately.
- Verified load counts against shipping papers; notified supervisor if discrepancies were found.
- Responded promptly to roadside assistance calls; performed minor repairs when needed.
- Loaded and unloaded cargo using appropriate equipment such as pallet jacks and forklifts.
- Performed daily pre-trip inspections of the truck, including checking fluid levels and tire pressure.
- Communicated with dispatchers regarding delivery instructions or changes in routes due to weather or traffic conditions.
- Complied with hazardous material regulations while transporting materials requiring special handling.
- Maintained logbook of working hours, following federal regulations on rest breaks.
Lab Processor
Life Scan
, IL
01.2020 - 01.2022
- Performed quality control checks on incoming specimens.
- Monitored inventory levels of materials used in lab processes and restocked accordingly.
- Ensured compliance with safety regulations while handling hazardous materials.
- Created accurate records of test results and data entry into electronic databases.
- Assisted in training new personnel on lab policies and procedures.
Skills
- Supply Management
- Correspondence typing
- Office Administration
- Administrative Support
- Guest Relations
- Hospitality services
- Scheduling appointments
- Vehicle maintenance and repair
- DOT Compliance
- Cargo Handling
- Materials Transport
Languages
Spanish
Professional
Timeline
Front Desk Receptionist
Grooming By Galdy
02.2023 - Current
CDL Truck Driver
TMC
06.2022 - 01.2023
Lab Processor
Life Scan
01.2020 - 01.2022