Juan Orantes
Houston,TX
Summary
Dynamic Used Car Director with a proven track record at Mac Haik Cdjr I-10, excelling in operations management and customer relationship management. Achieved significant sales growth by optimizing trade-in evaluations and streamlining inventory processes, enhancing profitability while fostering a high-performing sales team. Expert in pricing strategy and employee performance assessment.
Professional automotive leader with proven track record in optimizing used car sales operations. Skilled in inventory management, customer relations, and strategic planning. Strong focus on team collaboration and achieving results. Highly adaptable and reliable with keen ability to drive performance and exceed targets.
Experienced with inventory management, pricing strategies, and sales team leadership. Utilizes market analysis and data-driven decisions to maximize profitability and customer satisfaction. Track record of fostering collaborative environment and achieving sales targets through effective team management and strategic planning.
Overview
13
13
years of professional experience
Work History
Used Car Director
Mac Haik Cdjr I-10
02.2024 - Current
- Analyzed trade-in vehicle evaluations prior to sales agreements.
- Built a high-performing sales team through effective recruitment, training, and performance management strategies.
- Streamlined inventory management processes, ensuring optimal levels of stock availability and reducing carrying costs for the dealership.
- Planned forecasts and sales objectives using sales assumptions based on prior sales, local economic outlooks and industry factors.
- Implemented efficient reconditioning processes that reduced turnaround time on incoming vehicles while maintaining high-quality standards.
- Optimized trade-in evaluation procedures to maximize value for both dealership and customers, improving customer retention rates.
- Collaborated with finance department to develop attractive financing options for customers, increasing overall sales revenue.
Sales Director
Team Gillman Honda North
04.2023 - 01.2025
- Enhanced customer satisfaction levels by addressing concerns promptly and providing tailored solutions.
- Achieved regional sales targets through effective territory management and relationship building with key clients.
- Increased sales revenue by developing and implementing strategic plans and setting performance goals for the sales team.
- Launched new products successfully into the market, coordinating marketing initiatives and comprehensive sales campaigns.
- led the team for the first time ever over 250 new cars in february with a net gross of $850,000 in new cars and $500,000 in used cars
- Managed team of sales representatives, providing guidance, coaching and support.
Used Car Director
Ken Garff Ford
01.2022 - 01.2024
- Organized promotional events that attracted new customers and increased brand visibility in the local community.
- Improved online presence by enhancing website content, showcasing inventory, and incorporating customer testimonials.
- Initiated data-driven decision-making processes by analyzing sales metrics and identifying areas of improvement within the dealership''s operations.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- maintain positive auctiion resukts
Automotive Finance Manager/ Sales Manager
Classic Chevrolet Sugarland
06.2020 - 01.2022
- Developed strong relationships with banks, credit unions, and other lending institutions to secure the best financing options for customers.
- Ensured compliance with federal regulations and company policies regarding automotive financing transactions.
- Collaborated with sales managers to develop effective strategies for overcoming financial obstacles during vehicle negotiations.
- Assisted customers with challenging credit histories in securing suitable loan options to facilitate vehicle purchases.
- Optimized dealership revenue by identifying opportunities for additional product offerings such as extended warranties and insurance packages.
- Maximized profitability by negotiating and structuring optimal automotive financing deals.
- Demonstrated expertise in various financial products, creating tailored presentations for customers, showcasing the benefits of specific financing plans based on their unique needs.
- Processed loan applications and monitored progress from start to finish.
- Developed and maintained relationships with customers, lenders and other third parties.
Internet Sales Consultant/ Sales Man
Davis Chevrolet
08.2012 - 06.2018
- Increased overall sales revenue by consistently meeting or exceeding monthly targets through effective time management and prioritization.
- Mentored new team members on best practices for internet sales, contributing to overall team success and fostering a collaborative work environment.
- Utilized social media channels effectively to engage with potential customers, promoting brand awareness while also answering product-related questions.
- Developed personalized sales strategies for each client, tailored to their unique needs and preferences.
- Delivered engaging product demonstrations via online platforms, effectively showcasing features and benefits while addressing client concerns.
- Negotiated contracts with clients, securing mutually beneficial terms while maximizing profitability for the company.
Education
Associate of Science - Accounting
University of Houston
Houston06-2013
High School Diploma -
Strake Jesuit College Prep
Houston05-2011
Skills
- Managing operations
- Customer relationship management
- Operations management
- Employee performance assessment
- Pricing strategy
- Overseeing forecasting
- Inventory databases
- Auto sales negotiation
Timeline
Used Car Director
Mac Haik Cdjr I-10
02.2024 - Current
Sales Director
Team Gillman Honda North
04.2023 - 01.2025
Used Car Director
Ken Garff Ford
01.2022 - 01.2024
Automotive Finance Manager/ Sales Manager
Classic Chevrolet Sugarland
06.2020 - 01.2022
Internet Sales Consultant/ Sales Man
Davis Chevrolet
08.2012 - 06.2018
Associate of Science - Accounting
University of Houston
High School Diploma -
Strake Jesuit College Prep
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