Juan Andres Ortiz Herrera
Cortlandt Manor,NY
Summary
Experienced Sales Floor Associate with strong track record providing excellent customer service. Works well in fast-paced environments and maintains positive attitude. Possesses excellent communication and interpersonal skills.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Experience Sales Floor Associate
Marshalls Retail Store
12.2022 - 08.2023
- Contributed to the achievement of store sales goals through consistent delivery of exceptional customer service.
- Demonstrated strong communication skills when interacting with diverse clientele, creating an inclusive shopping environment
- Worked closely with management to implement store policies consistently.
- Utilized effective time management strategies during peak hours, ensuring prompt attention for each individual shopper.
- Trained new team members on best practices in delivering superior customer service within a fast-paced retail setting.
- Adapted quickly to changing store layouts and department assignments for seamless support across all areas as needed.
Medical Assistant Intern
Phelps Memorial Hospital
01.2023 - 06.2023
- Prepared examination rooms for patient visits, ensuring cleanliness and availability of necessary supplies.
- Obtained client medical history, medication information, symptoms, and allergies.
- Improved patient outcomes by accurately recording vital signs and communicating findings to the medical team.
- Safeguarded confidential patient information through strict adherence to HIPAA regulations in all communications and documentation processes.
Daycare Teacher
Reliable Learning
05.2022 - 11.2022
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Utilized positive reinforcement strategies to encourage appropriate behaviors among students while minimizing disruptions or conflicts.
- Gathered materials and resources to prepare for lessons and activities.
Education
Bachelor of Science - Nursing Practice
Quinnipiac University
Hamden, CT05.2027
High School Diploma -
Walter Panas High School
Cortlandt Manor, NY06.2023
Skills
- Customer Service
- Goal-Oriented
- Honest and Dependable
- Attention to Detail
- Adaptable and Flexible
- Creative Thinking
- Excellent Written and Verbal Communication
- Engaging with Diverse Customers
Certification
- BLS Provider (American Heart Association) - 2023-2025
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Medical Assistant Intern
Phelps Memorial Hospital
01.2023 - 06.2023
Customer Experience Sales Floor Associate
Marshalls Retail Store
12.2022 - 08.2023
Daycare Teacher
Reliable Learning
05.2022 - 11.2022
Bachelor of Science - Nursing Practice
Quinnipiac University
High School Diploma -
Walter Panas High School