Summary
Overview
Work History
Education
Skills
Languages
Certification
Los Angeles Unified School Distrtrict SAA Boot Camp Certificate Of Completion
Timeline
Generic

Juan Perez

Los Angeles,CA

Summary

Experienced business professional with 14 years of experience in customer service, sales, and administration. Skilled at efficiently managing multiple tasks and collaborating effectively in a team. Proficient in customer relationship management with excellent communication abilities. Dependable self-starter with a proactive problem-solving mindset, consistently delivering results.


Diligent School Administrative Assistant with solid background in office administration and support. Successfully managed office operations and facilitated efficient workflow in fast-paced environments. Demonstrated expertise in document management and communication skills.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Senior Office Technician

West Adams Prepartatory High School
05.2024 - Current
  • Managed the school office, providing administrative assistance to the school administrator/s as well as responsible for the supervision of the clerical personnel/ activities of the school during the absence of the SAA.
  • Performed clerical work such as enrollment, attendance, withdrawals, filing, screening calls as well as opening and routing mail.
  • Requested available teachers to cover classes during their conference periods and created vacancies/ absences using Smart Find Express.
  • Prepared multiple reports including Five Column rosters, Attendance Not Submitted by teacher, Teacher Discrepancies and Uncleared Absence reports as well as Emergency Student roster report.
  • Provided guidance to other district personnel as well as students, teachers, parents and volunteers.
  • Cross trained other clerical personnel in multiple office roles.


Office Technician

George Washington Carver Middle School
08.2023 - 05.2024
  • Demonstrated adaptability in managing multiple tasks simultaneously while maintaining focus on achieving desired results efficiently under pressure situations or tight deadlines.
  • Contributed to a positive work culture through active participation in team building activities fostering camaraderie among colleagues.
  • Managed front desk operations, while performing attendance, special education and counseling offices procedures, providing exceptional customer service to students, parents and the community.
  • Assisted School Administrative Assistant by finding a substitute teacher to cover class in the absence of teacher.
  • Answered and managed incoming and calls while recording accurate messages for distribution to SAA and School Principal.

International Sales Manager

Absolute USA, Inc.
01.2009 - 08.2023
  • Reached out to executives and middle management of International accounts via email and phone.
  • Led sales planning and account management to grow existing accounts and establish new sales accounts.
  • Resolved customer complaints regarding sales, service and warranty issues.
  • Directed and coordinated products, logistics and sales activities.
  • Supported sales team members to drive growth in sales goals.
  • Increased sales performance through aggressive team training and created a positive work environment.
  • Coached, developed and motivated team to exceed expected goals.

Education

High School Diploma -

Thomas Jefferson Senior High School
Los Angeles, CA
06-2000

No Degree - Sociology

Los Angeles Trade Technical College
Los Angeles, CA
06-1999

No Degree - Psychology

West Los Angeles College
Culver City, CA
07-2023

Skills

  • Relationship Building
  • Appointment Scheduling
  • Office Procedures
  • Multitasking Techniques
  • School Office Management

  • Customer Service
  • Staff Training and Development
  • Fast Learner
  • Data Entry

Languages

English: Professional
Spanish: Professional

Certification

  • Completion of School Administrative Assistant Boot Camp Taining, Los Angeles Unified School District

Los Angeles Unified School Distrtrict SAA Boot Camp Certificate Of Completion

After completing the School Administrative Assistant Boot Camp Training Session and completing all modules, I can affirm that my understanding of the School Administrative Assistant role has gotten more clear. I have a better understanding of what the role, expectations and responsibilities may entitle. I can guarantee that all training, great communication abilities and passion for the role can make me one of the foremost reliable and resourceful candidates.

The knowledge and involvement in leadership, management, communication skills and overall policies and procedures, will make me the principal's right hand person that can perform well in every perspective. Whereas overseeing the clerical team and making beyond any doubt all tasks are performed within a timely manner as well as exactness, being one of the foremost vital resources to the team's achievements. The passion I posses that I plan to implement in each action performed will make every assignment a work of art. My objective is to provide all LAUSD Stakeholders a pleasant experience to come to our facility.

Timeline

Senior Office Technician

West Adams Prepartatory High School
05.2024 - Current

Office Technician

George Washington Carver Middle School
08.2023 - 05.2024

International Sales Manager

Absolute USA, Inc.
01.2009 - 08.2023

High School Diploma -

Thomas Jefferson Senior High School

No Degree - Sociology

Los Angeles Trade Technical College

No Degree - Psychology

West Los Angeles College
Juan Perez