Summary
Overview
Work History
Education
Skills
Languages
Language
Timeline
Generic

Juan Roa

San Antonio

Summary

Sales associate with proven success at Armani Exchange, specializing in customer service and inventory management. Consistently exceeded sales targets while improving client satisfaction metrics. Quick learner with strong problem-solving abilities, contributing effectively in team settings and upholding high service standards.

Overview

5
5
years of professional experience

Work History

Sales Associate

Armani Exchange
Sunrise
09.2023 - 08.2025
  • To provide prompt, attentive and knowledgeable assistance to all clients
  • To achieve and surpass goals
  • To ensure the highest standards of client service are maintained at all times
  • To maintain the selling floor and merchandise
  • To ensure compliance with all company policies, procedures and directives

Expeditor

Macy's
Plantation
09.2024 - 06.2025
  • Coordinated inventory levels to guarantee timely product availability.
  • Monitored stock levels and reported discrepancies to management for prompt resolution.
  • Organized merchandise in storage areas, enhancing accessibility and retrieval efficiency.
  • Assisted in processing incoming shipments and verifying contents for accuracy.
  • Collaborated with team members to streamline operational workflows, improving productivity.
  • Maintained accurate records of inventory transactions and adjustments for accountability.
  • Supported peak sales events by managing stock replenishment effectively.

HVAC service professional

DEM ELECTRIC LLC AIRE SERV OF FORT LAUDERDALE (DBA)
Sunrise
08.2022 - 07.2023
  • Identify and analyze components of HVAC systems.
  • Observe and report on system performance issues.
  • Install and remove all types of AC systems.
  • Perform repair and maintenance on HVAC fixtures and components.
  • Efficiently communicate and collaborate with customers and staff.

Crew member

BURGER KING
Old Bridge
02.2021 - 07.2022
  • Greeting guests with a smile while receiving orders and processing payments.
  • Works with others to achieve team goals.
  • Prepares and packages food and drink products.
  • Responsible for maintaining the cleanliness of the restaurant.
  • Maintains health and safety standards in work areas.
  • Unloads and stocks inventory items as needed.
  • Follows company policies and procedures.

Education

High school Diploma (GED) -

HVAC graduate - universal license

Florida Career College
Miami, FL

Skills

  • Communication
  • Customer service
  • Inventory management
  • Stock replenishment
  • Team collaboration
  • Attention to detail
  • Problem-solving
  • Teamwork
  • Fast learner

Languages

English, Spanish (Native)

Language

English
Professional
Spanish
Native/ Bilingual

Timeline

Expeditor

Macy's
09.2024 - 06.2025

Sales Associate

Armani Exchange
09.2023 - 08.2025

HVAC service professional

DEM ELECTRIC LLC AIRE SERV OF FORT LAUDERDALE (DBA)
08.2022 - 07.2023

Crew member

BURGER KING
02.2021 - 07.2022

High school Diploma (GED) -

HVAC graduate - universal license

Florida Career College

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