Juan Robles

• Followed all relevant traffic laws and safety regulations.
• Utilized GPS and other navigation tools to plan routes and stay on schedule.
• Achieved safe driving records by consistently following traffic rules and regulations.
• Delivered goods and products to customer on time and in excellent condition.
• Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
• Maintained professional and friendly demeanor during deliveries to uphold company reputation.
• Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
• Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
• Coordinated efficient routes to avoid delays and optimize schedules.

• Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
• Communicated with drivers and personnel to coordinate timely delivery of packages.
• Directed dispatching, routing, and tracking of Number fleet vehicles.
• Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
• Promoted teamwork among colleagues by proactively assisting others when needed.
• Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.

Maintained high levels of confidentiality and discretion with sensitive information.

• Answered phone calls and responded to drivers needs.

• Handled emergency repairs quickly to minimize downtime and restore full service as soon as possible.
• Completed new connects, reconnects, disconnects, and service changes for residential and commercial customers.
• Maintained safety standards during installations, reducing the incidence of workplace accidents.
• Improved customer satisfaction by efficiently troubleshooting and resolving cable-related issues.
• Coordinated with customers to meet needs and requirements swiftly and to high standards.
• Utilized advanced diagnostic tools to accurately identify causes of cable malfunctions or failures.
• Performed troubleshooting of systems with techniques such as speed and ping tests.

• Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
• Communicated with drivers and personnel to coordinate timely delivery of packages.
• Directed dispatching, routing, and tracking of Number fleet vehicles.
• Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
• Promoted teamwork among colleagues by proactively assisting others when needed.
• Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.

Maintained high levels of confidentiality and discretion with sensitive information.

• Answered phone calls and responded to drivers needs.