Juan Romero
Miami,FL
Summary
Dedicated administrative assistant with experience managing administrative teams and delegating tasks to accomplish operational goals. Knowledgeable about arranging authorizations, preparing work orders, and processing payments. Methodical and highly organized with good prioritization and planning abilities. Economics student striving for professional and personal growth.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Administrative Assistant
First Service Residential
02.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff, and greeting visitors.
- Completed bi-weekly payroll for 15 employees.
- Created reports, presentations, and other materials for executive staff.
- Executed record filing system to improve document organization and management.
- Developed and updated spreadsheets and databases to track, analyze, and report on finances
- Managed department budgets and generated financial reports for management review.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Performed research to collect and record industry data.
- Developed strategies to streamline and improve office procedures.
- Performed accounting activities by preparing expense reports, purchase orders, and invoices.
Front Desk Associate
First Services Residential
07.2022 - 01.2023
- Oversaw fast-paced front desk operations and guests' needs at a busy facility.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Prepared weekly employee work schedules to meet operational needs.
- Managed a high volume of incoming packages in a timely matter.
- Deescalated emergency scenarios occurring onsite
Barista
Boba World Inc
06.2021 - 06.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Used POS system to accurately enter orders and process payments.
- Assisted with innovation and creation of new recipes.
Education
Associate of Science - Economics
Miami Dade College
03.2025
Skills
- Data Entry
- Workflow Optimization
- Bookkeeping
- Spreadsheet Management
- Office Administration
- Scheduling
- Staff Management
- Statistical Data Gathering
- Project Planning
- Spanish Fluency
- Reception Oversight
- Database Management
Certification
- CNP - Certified Notary Public
Timeline
Administrative Assistant
First Service Residential
02.2023 - Current
Front Desk Associate
First Services Residential
07.2022 - 01.2023
Barista
Boba World Inc
06.2021 - 06.2022
Associate of Science - Economics
Miami Dade College
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