Juan Sanchez
Chicago,IL
Summary
Dynamic Salon Manager with a proven track record at Great Clips, excelling in customer service and employee development. Expert in optimizing operations and managing finances, resulting in increased customer loyalty. Skilled in problem-solving and decision-making, fostering a motivated team while maintaining a pristine salon environment.
Worked as a productive stylist, receptionist, and cahier
Overview
25
25
years of professional experience
Work History
Salon Manager
Great Clips
07.2010 - 06.2025
- Controlled inventory by tracking expenses, purchases, and shelf stock.
- Managed cash flow, business transactions, banking, and accounting processes.
- Optimized work shifts, managed staff schedules, and ensured adequate coverage during peak hours to maintain exceptional customer service levels.
- Resolved customer concerns promptly and efficiently to maintain a strong reputation within the local community.
- Maintained a clean and welcoming salon environment through regular maintenance, organization, and attention to detail.
- Cahier and reception duties as needed during peak busy hours
Salon Manger
Ulta Salon
10.2000 - 07.2010
- Scheduled employees to maintain adequate coverage during business hours.
- Oversaw salon employee performance, facility cleanliness, and sales.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Maintained general appointment calendar and set shift schedules.
- Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
- Managed financial aspects of the salon, including budgeting, payroll processing, and inventory management.
- Reception duties that included booking guest appointments and cashing out guest tickets at pos
Education
High School Diploma -
Plainfield High School
Plainfield, ILCosmetology /Barber License - Cosmetology/Barber
Chicago Hair Academy of Chicago
Chicago, IL06-1991
Skills
- Customer service
- Time management skills
- Employee development
- Decision-making skills
- Problem-solving skills
- Receptionist
- Cashier
Timeline
Salon Manager
Great Clips
07.2010 - 06.2025
Salon Manger
Ulta Salon
10.2000 - 07.2010
High School Diploma -
Plainfield High School
Cosmetology /Barber License - Cosmetology/Barber
Chicago Hair Academy of Chicago