Juan A Santiago-Salazar
Gilbert,United States
Summary
Easygoing Electronics Sales Associate offering 1 1/2 years of expertise in high-volume electronics environments. A driven employee dedicated to providing exceptional service and great customer experiences.
Knowledgeable retail associates fluent in English and Spanish and skilled at building connections with customers to promote products. Excellent communication skills combined with analytical and attentive nature. Knowledgeable about keeping optimal stock levels and merchandising items to drive sales.
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
2
2
years of professional experience
Work History
Electronics Associate
Walmart, States of American
05.2020 - 11.2021
- Initiated interaction with clientele, to ensure a gratifying shopping experience.
- Engaged customers in a sales process, while maintaining good customer service.
- Performed duties such as Opening and closing procedures, inventory, stocking, customer service, and sales.
- Assisted in photo department and phone sales.
- Answered customers’ questions and addressed problems and complaints in person and via phone.
- Ensured products were safely brought into the store and effectively put onto the shelves for consumer selection.
- Stocked shelves, kept inventory, handled locked up merchandise for customer's.
- Also did work outside of my department such as covering sporting goods when no one was there or lunch breaks.
- Also being a front end cashier.
- Bringing down top stock on multiple other departments such as stationary and home goods and hardware.
- Also lifted heavy items such as bikes large TVs and basketball hoops while also helping the customers carry them to there cars.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Supported loss prevention goals by monitoring shopper behavior.
- Checked to see if requested items were available from store's inventory.
- Tracked down hard-to-find merchandise at diverse locations.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Informed customers of current store promotions to encourage additional sales purchases.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Processed credit and debit card payments to complete customer buying experience.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
- Applied knowledge of electronics products to educate prospects and customers.
- Utilized highly developed interpersonal and people skills to approach customers and engage in conversations.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Prioritized helping customers over completing other routine tasks in store.
Grounds Keeper
Dakota management, States of American
12.2019 - 08.2020
- I cleaned up an area of buildings makeing sure everything was neat and there was no trash and everything was maintained.
- Planted bulbs, trees, bushes and flowers for residential and commercial clients.
- Cleared public and private areas of debris before and after events.
- Maintained diverse landscape, monitoring plant health, aesthetics and irrigation systems.
Car Detailer
Cobblestone Auto Spa, States Of American
02.2020 - 04.2020
- I worked at a auto spa and detailed the cars for about a month and a half before COVID hit and I got layer off to keep the store open.
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Facilitated reconditioning process by moving vehicles from one department to next.
- Collected and disposed of trash in vehicle console spaces and under seats.
Education
High school degree - undefined
Gilbert high Gilbert
2021
Skills
- Stocking and Receiving
- Cash Handling
- Flexible Schedule
- Customer Needs Assessment
- Problem-Solving
- Friendly and Outgoing
- Product Recommendations
- Time Management
Timeline
Electronics Associate
Walmart, States of American
05.2020 - 11.2021
Car Detailer
Cobblestone Auto Spa, States Of American
02.2020 - 04.2020
Grounds Keeper
Dakota management, States of American
12.2019 - 08.2020
High school degree - undefined
Gilbert high Gilbert