Juan Sosa Rivera
North Babylon
Summary
Talented individual seeking a position to utilize my skills. Highly versed in customer service and ensuring that the client is satisfied, along with my other experiences, I am looking forward to being part of a hard-working team. Mixologist and Bartender along with qualities and standards.
Overview
13
13
years of professional experience
Work History
Process Assistant
Amazon
07.2020 - Current
- Assist in the coordination of Delivery Associate ( DA) training and ridealongs for new DAs ensure vehicle cleanliness and appearance is maintained to standard and captured via DA inspections
- Ensure adherence to dress code standards of company
- Conduct regular ridealongs with DAs for engagement and standard work adherence
- Responsible for daily review of DA performance to identify potentional ridealong candidates
- At times assisting with production, duties, training sort associates and verifying SOP compliance
- Ensure successful area performance, through tracking and reporting metrics
- Understand workflow and daily production goals
- Review and update SOP as required
- Ensure and assist in maintaining work areas and that the work areas remain clean, equipped with proper equipment and supplies
- Identify and address safety hazards within the work area and coach associates to work safely at all times and to participate in safety initiatives
- Ensure all jobs are reported timely in accordance with established policy and procedure
- Provide direction utilizing independent judgment
- Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers Providing vacation coverage for Area Managers Providing policy follow-up, attendance tracking (duties do not extend to discipline) Tracking and reporting of labor hours Assisting the floor as an associate resource, training associates and verifying SOP compliance Ensuring successful area performance, through tracking, reporting and feedback of associate performance
- Fully understanding workflow and daily production goals
Yard Marshall
Amazon
11.2019 - 07.2020
- Create a strategic dock plan for arrival and placement of trailers and plan for exceptions and contingencies
- Coordinate with operations and delivery service providers to ensure smooth flow of traffic through the launch pads, ensure safe operations, and drive on-time dispatch performance
- Ensure that all safety measures and precautions are in place and being used regarding the docks, trailers and delivery vehicles
- Conduct daily coordination with station operation managers, upstream transportation partners and carriers to ensure all trailers arrive and depart on time, safely, and with zero defects
- Keep an up to date knowledge of scheduled trailer appointments, monitor new releases and communicate with other departments
- Maintain the accuracy and integrity of the station trailer yard through meticulous attention to detail and daily yard audits
- Perform Trailer Dock Release (TDR) and comply with safety standards and processes
- Assist in unloading trailers
- Consolidate information from different sources to determine daily trailer pool requirements, trailer flow in yard, and generate daily reports to support business needs
- Escalate systematic and operational issues through case and ticket systems, audit delivery and shipping documents as needed, and troubleshoot shipping problems and errors to resolution
- Ability to understand and interact with Amazon warehouse management systems and utilize electronic devices to log all trailer moves in Yard Management System and maintain accurate yard inventory
- Standing and/or walking for a duration of a minimum ten-hour shift.
Fabricator / Welder
CRW Lighting
10.2018 - 03.2020
- Read blueprints and technical drawings to determine specifications of materials and tools needed for specific jobs.
- Operated welding machines and grinders to cut, shape and join metal workpieces.
- Fabricated components and structures following customer requirements.
- Cut bent, and formed sheet metal and other materials to create metal works.
Bartender
The Barn
01.2018 - 01.2021
- Provide excellent service for over 300 people for weddings, corporate events, parties, Sweet 16’s
- Set up and break down bar stations for alcoholic beverage service.
Bartender
Hotel Bahia Principe
01.2012 - 05.2018
- Welcoming customers, reading and listening to people to determine beverage preferences, making recommendations, and taking drink orders
- Planning drink menus and informing customers about new beverages and specials
- Selecting and mixing ingredients, garnishing glasses, and serving beverages to customers
- Checking identification to ensure customers are the legal age to purchase alcohol
- Taking inventory and ordering supplies to ensure bar and tables are well-stocked
- Adhering to all food safety and quality regulations
- Handling cash, credit, and debit card transactions, ensuring charges are accurate and returning correct change to patrons, balancing the cash register
- Maintaining a clean work and dining area by removing trash, cleaning tables, and washing glasses, utensils, and equipment
- Developing new cocktail recipes and improving bar performance.
Skills
- Safety Management
- Workflow Management
- Assignment Delegation
- Management Support
Priorexperience
- 2018, 2021, The Barn, Bethpage, NY, Provide excellent service for over 300 people for weddings, corporate events, parties, Sweet 16’s, Set up and break down bar stations for alcoholic beverage service
- Bartender, Mixologist, Beverage service to guests with excellence and pride, In accordance with the Health and Safety guidelines clean and set up bar and station, Maintain Bar stock with count and restock, Wide range of exotic drinks and experience in making beautiful displays., Fine dining experience and food service, Hotel and Exclusive Bartending experience in the USA and in the Dominican Republic
- Hotel Bahia Principe, Dominican Republic, 01/2012, 05/2018, Bartender, Welcoming customers, reading and listening to people to determine beverage preferences, making recommendations, and taking drink orders., Planning drink menus and informing customers about new beverages and specials., Selecting and mixing ingredients, garnishing glasses, and serving beverages to customers., Checking identification to ensure customers are the legal age to purchase alcohol., Taking inventory and ordering supplies to ensure bar and tables are well-stocked., Adhering to all food safety and quality regulations., Handling cash, credit, and debit card transactions, ensuring charges are accurate and returning correct change to patrons, balancing the cash register., Maintaining a clean work and dining area by removing trash, cleaning tables, and washing glasses, utensils, and equipment., Developing new cocktail recipes and improving bar performance.
Timeline
Process Assistant
Amazon
07.2020 - Current
Yard Marshall
Amazon
11.2019 - 07.2020
Fabricator / Welder
CRW Lighting
10.2018 - 03.2020
Bartender
The Barn
01.2018 - 01.2021
Bartender
Hotel Bahia Principe
01.2012 - 05.2018