Juan Vences

Delivered exceptional customer service while accurately processing deposits, withdrawals, loan payments, transfers, and other financial transactions. Balanced cash drawers, maintained compliance with banking regulations and security procedures, and resolved member inquiries efficiently. Assisted in training and supporting tellers, coordinated daily branch operations, handled complex transactions, and promoted financial products and services to meet member needs while contributing to branch performance goals.

Managed residential and commercial roofing projects from initial inspection through final completion. Coordinated crews, scheduled work, communicated with customers, and ensured projects were completed safely, on time, and within budget. Performed roof inspections, identified damage, prepared estimates, ordered materials, and maintained quality control throughout each project. Worked closely with homeowners, insurance adjusters, and subcontractors to deliver exceptional customer service while adhering to industry standards and safety regulations.