Juan Zamorano
San Diego,CA
Summary
Creative Assistant Manager promotes proactive management of team activities and store operations. Skillfully monitors processes to meet changing demands, increase efficiency and boost revenue. Exceptional leadership for sales, customer service and service clerk employees.
Organized Assistant Store Manager with a background in managing staff, driving sales, and providing exceptional customer service. Skilled in inventory control and visual merchandising with strong ability to multitask and function effectively in high-pressure environments. Demonstrated impact in enhancing store operations efficiency, improving team productivity, and increasing customer satisfaction. Known for strategic planning skills and commitment to achieving company goals.
Overview
12
12
years of professional experience
Work History
Assistant Store Manager
Seven Eleven
Chula Vista, California
05.2013 - Current
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Identified areas of operational inefficiency and implemented solutions to streamline processes.
- Collaborated with other departments within the organization to coordinate promotions, events, and special projects.
- Created promotional campaigns to increase brand awareness and attract new customers.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Conducted regular performance reviews of staff members in order to identify areas for improvement.
- Implemented strategic marketing initiatives to drive revenue growth across multiple channels.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
Education
Bachelor of Arts -
Southwestern Community Collage
Chula Vista, California05-2002
Skills
- Stock management
- Database management
- Customer experience
- Records management
- Staff supervision
- Sales techniques
Timeline
Assistant Store Manager
Seven Eleven
05.2013 - Current
Bachelor of Arts -
Southwestern Community Collage