Juan Zapata
Corona,New York
Summary
Results driven Property Management and Facilities Maintenance professional with over 5 years of experience maintaining and overseeing commercial facilities in high-volume retail environments. Skilled in preventive maintenance, troubleshooting, and repairing HVAC systems, refrigeration equipment, plumbing, electrical systems, wall and building repairs, and general facility infrastructure. Experienced in managing multiple locations, prioritizing maintenance activities, coordinating with cross-functional teams, and ensuring compliance with safety and regulatory standards. Proven ability to reduce operating costs by completing complex repairs in-house, extending asset life, minimizing downtime, and improving equipment reliability. Recognized for strong problem-solving abilities, technical expertise, leadership, and a commitment to maintaining safe, efficient, and fully operational facilities.
Overview
8
8
years of professional experience
Work History
Property Manager
Target
Queens, NY
08.2023 - Current
- Generated more than $20 million in documented cost savings by diagnosing and repairing HVAC, electrical, plumbing, refrigeration, and building systems without relying on third-party contractors
- Conduct routine inspections and preventive maintenance on critical facility assets, identifying potential issues before they result in equipment failure
- Support the overall reliability and performance of building infrastructure by following structured preventive maintenance schedules and manufacturer recommendations
- Perform preventive and predictive maintenance on a wide range of building systems to maximize equipment reliability, extend asset life, and minimize downtime
- Service and maintain rooftop HVAC units (RTUs), dehumidification units (DHUs), cooling towers, and refrigeration equipment to ensure peak operational performance
Property Manager
Target
Manhattan, NY
08.2021 - 07.2023
- Oversaw property maintenance schedules, coordinating repairs to enhance operational efficiency and tenant satisfaction.
- Generated more than $7 million in documented cost savings by diagnosing and repairing HVAC, electrical, plumbing, refrigeration, and building systems without relying on third-party contractors
- Conducted regular property inspections, identifying areas for improvement and ensuring compliance with safety regulations.
- Trained and mentored junior staff on property management best practices, promoting knowledge sharing within the team.
- Property Management in NYC supporting multiple locations and training new Property Managers for Target stores
- Troubleshoot complex facility equipment failures, identify root causes, and implement effective long-term corrective solutions
- Partner with store leadership to prioritize maintenance activities that support operational continuity and enhance the customer experience
Remodel Team Member
Target
Queens, NY
06.2020 - 08.2021
- Maintained clean workspace, promoting safety standards and enhancing overall team productivity In the duration of the remodel
- Kept inventory in multiple storage containers to ensure materials were on site and ready for each night of vendor wok
- Communicated effectively with team members to coordinate tasks and meet project deadlines.
- Adapted quickly to changing priorities during remodel projects, demonstrating flexibility under pressure.
Service Advocate
TARGET
College Point, NY
03.2020 - 06.2020
- Consistently deliver an exceptional guest experience by engaging the guest and prioritizing the guest’s needs over task. Helping over 50 guests daily
- Ability to adapt to different guest interaction and situations
- Work efficiently to minimize guest wait time while maintaining guest service and accuracy
- Speak to the benefits of the REDcard “Target Credit/Debit Cards” with every guest and assistant them through the application process
- Leverage appropriate escalations tools to solve process and/or guest issue; notify leader(s) as needed
Fulfillment and Reverse Logistics
TARGET
College Point, NY
10.2018 - 03.2020
- Responsible and accountable for overall inventory coming into a flowing out the store background
- Locate Ship to Store orders and scan into hold upon arrival
- Properly prepare, pack and sort approximately over 200 online orders accurately in a timely manner
- Monitor and supply the store with the necessary merchandise needed from the warehouse and communicate with the respective floor team when supplies are needed
- Follow all safety guidelines when handling, displaying and/or storing merchandise
- Self-motivated, with a strong sense of personal responsibility.
Education
Associate in Business Administration - Business Accounting
Queensborough Community College (QCC), City University of New York
Bayside, NY05.2019
Skills
- Computer Skills: Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)
- Plumbing Repairs
- HVAC Systems
- Asset Life Cycle Management
- Work Order Management
- Bilingual in Spanish
- Property management
- Customer service-focused
- Staff management
- Maintenance scheduling
Languages
Spanish
Native or Bilingual
Timeline
Property Manager
Target
08.2023 - Current
Property Manager
Target
08.2021 - 07.2023
Remodel Team Member
Target
06.2020 - 08.2021
Service Advocate
TARGET
03.2020 - 06.2020
Fulfillment and Reverse Logistics
TARGET
10.2018 - 03.2020
Associate in Business Administration - Business Accounting
Queensborough Community College (QCC), City University of New York